I am trying to switch from web mail to outlook express. I called my isp (roadrunner.com)and used their services, then they referred me to you.

How are you trying to access your E-mail?

Is it via a "web-mail" interface, such as Google Gmail, or Yahoo! Mail, or Microsoft Hotmail, or a similar interface offered by you ISP (Internet Service Provider), e.g., http://webmail.charter.net ?

Or, are you using Mozilla Thunderbird, or Microsoft Outlook, or Windows Mail, or Microsoft Outlook Express to download the E-mail to your computer?

If any of the latter, then your ISP should be able to provide you with "technical support" on how to configure those E-mail agents.

What have you tried?
What error-messages have you received?

Each ISP has a little different setup. Either search their web sites or call them for help. It is generally no charge.

Setting up new email accounts in Outlook Express - 10 Steps Without further ado, let us look at the steps which we need to follow for setting up an email account in Outlook Express.
Note: When you open Outlook Express for the first time, you might be asked if you want to set it as a default email client on your system. Make sure you answer in the affirmative.

1. Start Outlook Express. Click on Tools in the menu bar and then go to Accounts
   
2. This brings up the Internet Accounts pop-up window. Click on the Mail tab, to bring it to the front if it is not already so. If you are starting Outlook Express for the first time, there would not be any email accounts listed on this window.
   
3. To add a new mail account, click on the Add button and then on Mail as shown in the image below.
   
4. This brings up the Internet Connection Wizard pop-up window. Enter your name in the Display Name field and click on the Next button.
   
5. The wizard now asks for your email address. Enter the full email address and click on the Next button.
   
6. In the next window, you need to feed in three important bits of information - the incoming and outgoing email servers and the type of the incoming email server.
   It is likely that the incoming email server is POP3. The incoming and outgoing email servers can be yourdomain.com, mail.yourdomain.com or any other value depending on how the email server has been configured.
   If you are a beginner, you might not know what the incoming and outgoing servers mean. It is not important at this stage to know the meaning; you simply need to know their values. Call up your I.S.P. and ask them to provide the information.
   I know that the email accounts at my domain www.BiotechDesk.com are all POP3. Additionally, the incoming and outgoing email servers are the same - biotechdesk.com.
   
7. The last information that you need to enter to complete the setup of the new account is the username and password for that email account. These login details would have been given to you by your ISP or you would have set these online using a control panel.
   After completing the fields for Account Name and Password, click on the Next button.
   
8. In the following window, click on the Finish button to complete the process of setting up a new email account in Outlook Express.
   
9. You will now see the new email account has been added to the Accounts list. The account is referred by its server name.
   
10. To compose a new email click on the Create Mail button or click on Messages - New Message. This opens a blank email for you. Enter the senders email address, subject and the matter.
    When you have composed your email, click on the File - Send Message. The email will be sent and a copy stored in the Sent Items folder.

You can create several email accounts in Outlook Express. So if you have 6 email accounts on your web site, you can set up all these.
As I mentioned in point #9 (above), Outlook Express will refer to an email account by its server name. So if you have several email accounts on your domain, they would be referred to as yourdomain.com(1), yourdomain.com(2) etc. (or something similar). To make this more user friendly, Outlook Express gives you the option of changing these values.
Open the Internet Accounts pop-up once again by clicking on Tools and then Accounts. Make sure the Mail tab is in the front. Double-click on the account name. This brings up the Properties window of that account. Enter any descriptive name in the first field, as shown in the image below.

What error-message do you get when you try to receive?
Are you sure that there are "new" messages to be downloaded?

Ask your ISP if they have a 'Webmail' interface, e.g.,
http://webmail.roadrunner.com that you can use to look for "new" messages. Ask your ISP if they have been having any problems with their mail-server.

Check your Outlook 'Account/Mail' settings, to confirm that the 'incoming' server cited is the correct name that the ISP recommends.

The incoming and outgoing mail servers are going to be the ones used by your ISP(internet service provider:Time Warner,Verizon,ect) if you use their mail service or a web based service(Yahoo,MSN,ect). So you can first start with your actual e-mail address. If your e-mail address is [email protected] then you e-mail provider is yahoo. You will then need to goto the website for your e-mail provider and get the incoming and outgoing e-mail server info from them. You will also need your username and password for your e-mail account. Then set up a new e-mail account on outlook express using the information. Also some mail servers require authentication so you might need to configure those settings on outlook exprerss also.

Outlook and Outlook Express both report that error number when they can't find or connect to your mail server.
Understanding what's happening is fairly easy. Fixing requires some additional information.
•
I'll focus here on Outlook Express, but similar steps are appropriate for Outlook as well.
Typically you'll see an error message much like this:
Unfortunately, many people seem to fixate on the error number at the end - 0x800ccc0d. While that can be useful, and it's easy to search on, they're missing all the additional information that Outlook is providing in the error. Specifically, this:
The host 'wrongmailserver.com' could not be found.
That's a big clue as to what's going on. Your email account is configured to retrieve email from the server 'wrongmailserver.com' (a fictitious server I made up for this example), and Outlook Express cannot connect to that mail server.
Step one? Make sure you can connect to anything else on the internet - any web page will do. Error 0x800ccc0d can occur because you're not connected to the internet at all, and visiting any random web page simply verifies that your internet connection is working.
If your internet connection is not working, that has nothing to do with Outlook, Outlook Express or error 0x800ccc0d. Your mail failure is just one symptom of not being connected to the internet.
If you are connected, step 2 is to validate your Outlook Express account configuration. Specifically, if you click on the Tools menu in Outlook Express, then click on the Accounts menu item, and then in the resulting dialog box click on the Mail tab, you should see something like this:
"If the Incoming Mail (POP3): setting is wrong, then error 0x800ccc0d can result." If you have more than one account, you may see multiple items in the list. Click on the one with which you are having trouble and click on Properties. In the resulting dialog box, click on the Servers tab and you should see something like this:
Note the arrows pointing at the two instances of the mail servers you would be using: one for POP3 (incoming email) and one for SMTP (outgoing email).
If the Incoming Mail (POP3): setting is wrong, then error 0x800ccc0d can result. In fact, the error message you got originally, "The host 'wrongmailserver.com' could not be found." is telling you that the mail server specified here could not be contacted.
So, what do you do?
I can't tell you what this setting should be, because it varies from ISP to ISP. What I use is different from what you use. So, you'll need to double check the information you were given from your ISP to see what they said your mail server name should be. Make sure you've entered that exactly. In fact, it probably makes sense to double check your entire configuration while you're here.
It's also possible that your mail server may simply be down - the ISP could be having trouble, for example, or the ISP could have changed mail servers. You'll need to contact your ISP to determine if this is the case, and whether or not they have an alternative mail server you can use, or how long you might need to wait for things to be fixed.

Outlook Express needs you to have an email account with your ISP, and your ISP should provide you with the setup items like Mail Servers. Once this isw done, you will have complete access to your email.

As an example, my ISP is Comcast and my mail servers are

mail.comcast.net to receive, and
smtp.comcast.net to send.

Your ISP will have their own servers, of course.

You will need to log in to these servers, using logins and passwords provided by your ISP. Outlook Express manages this as well.

remove the incoming account settings from outlook express > tools > Accounts > Mail > Prpertes under advanced tam remove the incoming port numers

work arround if you want to recieve mail

if you are trying to send an email from an old isp mail account, using a different isp email connection; you have to change the mail.smtp settings, for the settings you will need to refer to your isp. If you are trying to send an email using a hotmail account, this can no longer be done as hotmail no longer allow the use of outlook express with their accounts