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The only thing I know of is to call the phone service provider you are with and see if they can give you a master password to unlock it. Or you could always do a master reset, but you will lost any info stored in your phone.
is sounds as if you need to have the service books resent to your phone. contact verizon by dialing 611 or 611 from any other verizon handset. they will be able to troubl shoot any issues you are having with mms
It's possible your phone would benefit from a hard reset.
A hard reset will erase all data and apps on your device, so you should backup all your data before doing the following:
For the ATT Q9: Turn the device off.
Then, hold the E and Z keys and turn the device back on.
You should now see a message that the phone has been reset.
For Sprint or Verizon Q9: Turn the device off.
Then, hold the center button and turn the device back on.
You should now see a message asking if you want to reset the phone.
If hard resetting your phone doesn't work, it's likely a hardware problem and you'll need to send the phone off for repair/replacement. If your phone is still under warranty from your carrier, they will probably exchange it for a new one if you give their support line a call.
I just bought this unit today at Costco. I read a post on yahoo that said to make sure that you hold the on button long enough to see the blue and red lights flashing. Once I did that my cell phone had no problems finding the unit.
you will need motorola phone tools in order to transfer photos and music to your phone. and for information, your phone can only have 1.5mb memory therefore it wont hold much pictures
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