Toshiba 50HP66 50 in. Plasma Television Logo

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Jeffrey Posted on Sep 03, 2017

Toshiba 50HP66 - No picture, no sound, but backlight is lit

Toshiba 50HP66 about 5 years old. No picture is displayed, no sound is heard, but backlight is lit. On-screen menu does not display either. Other inputs have been tested with same result. Being that there is no picture AND no sound and the OSD menu will not display I'm thinking that the main logic board went bad? Anyone more knowledgeable have any ideas? Thanks!

  • Jeffrey Jan 10, 2012

    Ok so I just learned that plasma TVs dont have backlights, so the glow that I am seeing must be from the plasma panel itself. So basically its turning on but there is no pic, no sound, and the OSD will not display.

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5 Related Answers

Anonymous

  • 298 Answers
  • Posted on Nov 22, 2007

SOURCE: No picture, sound works. Screen flickering

It sounds like the video output isn't
working its most likely a component
failure 1 thing you could try is connecting
a rca cables from video/audio out on the set to
another set vid/audio inputs to see if it the video gets
through.This is a problem that requires technical
knowledge and test equipment to trace the video
signeal

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Anonymous

  • 3 Answers
  • Posted on Apr 05, 2008

SOURCE: No picture, sound works. Screen flickering

That problem is caused by the Y Sustainer board.

jerryg50

Jerry Greenberg

  • 1691 Answers
  • Posted on Apr 30, 2008

SOURCE: Toshiba 50HP66 plasma

It can be the power supply, and or a short on one of the boards that is causing the set to go in to protect mode.

The service tech will swap out boards to find the problem. He will leave the board installed that does the fix.

Be prepaired, these sets are rather expensive to service.

Jerry G.

Coldcut

Karl Whisenand

  • 1554 Answers
  • Posted on May 12, 2008

SOURCE: OSD lock

All buttons can be locked or unlocked when the 'Menu' button is pushed and held for over 15 seconds.

Paul

  • 225 Answers
  • Posted on Oct 07, 2008

SOURCE: Toshiba 50hp66

I think that the pop you heard was an electrolytic capacitor blowing its top on the picture frame board. If you are able to check this for yourself by looking on the board for the one/s with a bulging top or are a brownish/black colour like something has caught fire. And also in this situation smell can be of great help as it will smell burnt out but PLEASE before putting your nose or anything else in the tv take all necessary precautions against electric shock and discharge any electrolytic capacitors in the vicinity. If you are not able to do this yourself find a competant technician. Hope this helps.

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Related Questions:

0helpful
1answer

No picture, sound works. Screen flickering

It sounds like the video output isn't
working its most likely a component
failure 1 thing you could try is connecting
a rca cables from video/audio out on the set to
another set vid/audio inputs to see if it the video gets
through.This is a problem that requires technical
knowledge and test equipment to trace the video
signeal
1helpful
1answer

5 year old TV 50HP66. Heard two pop/cracks from the back of the TV. Picture got dim and grainy. Wont go back to a clear crisp picture. Please advise.

Are you comfortable with opening up the TV after it is unlplugged? If not, then I would advise finding a local repair shop. It is likely that a capacitor and/or other parts overheated and blew. Caps are supposed to blow once they become too stressed. However, a bad cap could also be a sign of other problems as well.
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Toshiba 50HP66 Plasma TV

Found that video 1 and video 2 switching does not work. The switching IC was HOT!. Then found a third video input works but no sound. Hooked -up sound output of DVD player to amplified loudspkr and it works, I hate to throw away a 2 year-old plasma TV when TV and cable still works.
Thanks for the offer anyway.

Mike
2helpful
1answer

Toshiba 50hp66

I think that the pop you heard was an electrolytic capacitor blowing its top on the picture frame board. If you are able to check this for yourself by looking on the board for the one/s with a bulging top or are a brownish/black colour like something has caught fire. And also in this situation smell can be of great help as it will smell burnt out but PLEASE before putting your nose or anything else in the tv take all necessary precautions against electric shock and discharge any electrolytic capacitors in the vicinity. If you are not able to do this yourself find a competant technician. Hope this helps.
1helpful
1answer

Toshiba 50HP66 Blank Screen with sound

I would suggest to read what other members have reported by clicking here.
Good Luck.
0helpful
1answer

Toshiba 50HP66 50 in No Picture/Only Sound

Most likely a power supply failure, and or a failure on one of the other boards that is causing the shutdown.

The set will need service.

Jerry G.
4helpful
2answers

No picture, sound works. Screen flickering

That problem is caused by the Y Sustainer board.
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