Hi Connie,
First of all, thank you for posting your question here at Fixya.
Please ensure that the battery is in good condition. Check the battery terminal for corrosion, Scratch it with fine sandpaper.
If the battery and its terminal is not the issue, please confirm if the remote control emits an infrared by pointing directly the sensor (infrared emitter) to your cellphone/digital camera. If it is working fine, you will be able to see the flash of the infrared through the screen of your camera. Watch the video below.
If you've confirmed that there's no infrared coming out from the remote control then this is an indication that the remote control itself is already faulty. Replace it with new one (part no. 0980-0305-3300 ).
If you can see the flash of the infrared, the IR board inside the TV is faulty. Please inquire at this link for replacement.
Hope I helped you.
Good luck and have a great day!
Jdvillanueva
Testimonial: "Thank you so much for your help,carried it to shop this morning ,they say I have to have new main board,hdmi port 1 wasn't working either."
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