Sony Cyber-Shot DSC-V3 Digital Camera Logo

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Posted on Oct 11, 2008
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Camera will power-up only when connected to DC

I can not get my camera to power-up to take pictures use using battery power. The camera is dead unless I have it connected to the charger via direct current. When connected to DC the camera works fine. I have checked to make sure battery power is fine. I have taken it to National Camera exchange ...technician shrugs shoulders and says don't know what to tell you... but I have a great camera over here......

I really like the this camera but needing a long extension cord is quite unweildy... what should I do? Send it to Sony begging for help? or buy a new camera? any ideas? I have the same problem! I don't know what happened, it was working fine, and after having discharged, I plugged it in and charged the battery, and now with a fully charged battery (I have two!) it will only turn on when plugged in to the wall through the charger, otherwise it's stone dead! As a matter of fact, it won't even shut off anymore when plugged in!

I really need help with this also! I love this camera and I'm so sad that it's not working! All they told me at the camera tech place was "it's gonna cost you more to fix than to buy a new one", but without even being able to diagnose the problem...

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Anonymous

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  • Master 2,712 Answers
  • Posted on Oct 11, 2008
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Have you checked the batteries to make sure they are still viable?

  • Anonymous Oct 11, 2008

    This from Sony website:

    To ensure the proper operation of the battery, please do as follows after charging the battery.
    (1) When charging by connecting the AC adaptor directly to the camera Please
    disconnect DC IN from the camera after charging is completed. Also, it
    is recommended to remove the battery from the camera when charging is
    completed as the battery is discharged slightly even if the camera is
    turned off.
    (2) When charging with the supplied USB cradle If
    the camera is installed in the USB cradle, please leave the power cord
    connected to the outlet (when using the power strip, please leave its
    switch to on).If you want to unplug the power cord (or switch off the
    power strip) after the battery has been charged using the USB cradle,
    please remove the camera from the USB cradle. Also, it is recommended
    to remove the battery from the camera when charging is completed as the
    battery is discharged slightly even if the camera is turned off.
    NOTE:
    When you charge the battery by connecting the AC adaptor directly to
    the camera or using the USB cradle, do not leave it with the power cord
    disconnected from the outlet.


    Should it not work, continue with the manual reset procedure below:


        Turn off the camera.

        Ensure the camera is not connected to an AC power adapter.

        Remove the battery from the camera for 15 seconds.

        Reinsert the battery.

        Turn on the camera.
    NOTE: If the issue is not resolved by performing a reset procedure, service may be required .





    Hope that helps! Please don’t forget to "Accept"
    the solution if it helped you in any way, or leads you to a fix.



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    Cheers!

    IrishDruid





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To ensure the proper operation of the battery, please do as follows after charging the battery.
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