Wont print on card stock, legal paper- keeps jamming

I would try manually inserting the paper for the back side. Most of the time it's best to wait a few minutes before trying the back side to give it time to cool so it will lie flat.

Besides setting it for card stock both in its internal menu and the pc's menu, are you setting it for legal size paper? The timing will be thrown off if that step is missed. It will stop pulling the paper because it is looking for 8.5 x 11" paper. I would test with less expensive card stock to also make sure a shard of the decal paper did not get left in the paper path. The card stock should help dislodge any debris in the paper path.

From page 88 of the User Guide.

For your printer you can use the following types of paper and other media.

??  Size

• Standard paper: From Legal size (8.5 x 14.0 in.) to A5 size (5.83 x 8.27 in.)
• Non-standard paper: From 3.54 x 4.72 in. to 8.5 x 23.0 in.
• Others: Envelopes (US Com. #10 and European DL)

Important ?ž₪ Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

• Folded, curled or wrinkled paper
• Wet paper
• Paper that is too thin (less than 17 lb.)
• Paper that is too thick* (more than 28 lb.)
• Picture postcards
• Postcards with an affixed photo or sticker
• Envelopes with a double flap
• Sealed envelopes
• Envelopes with an embossed or treated surface
• Paper with holes (such as loose-leaf paper)
* non-Canon branded paper


??  Weight

17 to 28 lb.

Do not use paper heavier than this (except for supported Canon-brand media), as it
could jam in the printer.
??  Types

The following types of media can be used. For more information about the media and the
printing methods, refer to the specific sections.

Plain paper: Refer to the printed Quick Start Guide.
?ž¡ Envelopes
?ž¡ High Resolution Paper HR-101N
?ž¡ Glossy Photo Paper GP-301/GP-301N
?ž¡ High Gloss Photo Film HG-201
?ž¡ Glossy Photo Cards FM-101
?ž¡ Photo Paper Pro PR-101
?ž¡ Photo Paper Pro PC-101S
?ž¡ Transparencies CF-102
?ž¡ T-Shirt Transfers TR-201
?ž¡ Banner Paper


If you are receiving a paper thickness error (are there lights flashing?) is the thickness greater than 28 lbs? You can refer to the User's Guide beginning on page 140 for infomration on error light patterns.

Have you set the Paper Thickness Lever properly? Looking at the printer from the front; To the left for normal paper; To the right for thicker product (e.g. envelopes, t-shirt transfers, banner paper).

Trust this is helpful. Please vote. :)





http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/s_series/s520#ServiceAndSupport

Make sure that you are setting the proper paper type before printing any paper other than "plain" by going into the printer's "properties/preferences". If it's thick paper, choose "thick" or "heavy" or "cardstock" in the drop-down arrow.

Unless, of course, your printer doesn't accept cardstock at all, then you're out of luck.

Hope this helps. :)

Hi Fuller90

Read your issue.
1. Kindly check the thickness of the paper. If the thickness of the paper or the card is more then normal paper, you will experience the paper Jam on this printer model.
2. You can try this step..... Take the Power cable out from the printer.
3. Press and hold down the power button for 35 seconds.
4. Now release the button and then plugin the power cable.
5. Check your issue.

Be sure and check the printing properties before printing. make sure that you specify the kind and thickness of the paper. This way the printer expects that thickness when printing. Sometimes, glossy paper makes the printer jam easily. Try putting around 25 regular paper on bottom of special paper and see if that helps.

and the answer is:
standard paper: from a5 size (148.0 x 210.0 mm / 5.83 x 8.27 inches) to legal size* (215.9 x 355.6 mm / 8.5 x 14.0 inches)
* legal-sized paper is not loadable in the cassette.
non-standard paper: from 54.0 x 86.0 mm to 215.9 x 584.2 mm (from 2.13 x 3.39 inches to 8.5 x 23 inches) in the sheet feeder; from 89.0 x 127.0 mm to 215.9 x 297.0 mm (from 3.5 x 5 inches to 8.5 x 11.69 inches) in the cassette.
others: envelopes (european dl and us com. #10)
important
do not use the following types of paper. using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.
folded, curled, or wrinkled paper
wet paper
paper that is too thin (less than 64 gsm / 17 lb)
paper that is too thick* (more than 105 gsm / 28 lb)
picture postcards
postcards affixed with photos or stickers
envelopes with a double flap
envelopes with sticker flaps
envelopes with an embossed or treated surface
any type of paper with holes (loose-leaf paper is an exception; it is printable when loaded from the sheet feeder.)
* non-canon branded paper
Hope this does it for you, please -please leave a rating...thank you kindly

To print card stock you must us the manual slot in the front of the printer and feed one at a time. Also open the back flap door so the card stock can exit out the back instead of trying to bend around for the try. That will give you the staight paper path that your thick stock needs.