HP PSC 2410 All-In-One InkJet Printer Logo
Anonymous Posted on Jan 22, 2012

Changed Black Ink, Printer message is: check color ink cartridge, and won't print.

  • Anonymous Jan 22, 2012

    Everytime I pull out a cartridge, as instructed, I put it back in, and the same message reads: Check color cartridge.
    This is after changing an old black ink cartridge!
    Anyone? Please help~ I need to get some work done!

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5 Related Answers

Anonymous

  • 105 Answers
  • Posted on Oct 07, 2008

SOURCE: "Expired color cartridge" message blocks black printing - nothing works

Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired ink cartridges.


all the best.
thx

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Anonymous

  • 1 Answer
  • Posted on Oct 18, 2008

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Anonymous

  • 2306 Answers
  • Posted on Jul 01, 2009

SOURCE: Changed ink cartridge now it won't work

Try removing the black and see if the error is still there. If it goes away the black is bad, if it stays you got a defective new color cartridge.

Anonymous

  • 19 Answers
  • Posted on Aug 24, 2009

SOURCE: hp psc 750 won't print with new color ink cartridge

To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

Anonymous

  • 53 Answers
  • Posted on May 12, 2010

SOURCE: Installed a new HP black ink cartridge; the

First print a self test page on the printer and check if you have black print on it or not.

To do that Go to your printer :-

Press Setup button -->Go to print report-->hit ok--> use arrow keys and choose the self test page.--> hit ok.

If you have the self test page fine then try to make a black copy from the printer.

Put a black font printout on the scanner glass facing downwards. Press copy black

Check if you have the black ink working.

If yess then there is some thing on the system you are doing wrong. May be the printer properties needs to be set or some settings needs to be checked.

If no then try to clean he ink cartridge and try to align the cartridge on the printer.

To align Do this

Press setup-->use arror keys to navigate to tools -->and choose the option align cartridge or align printer.

If you do not find the option in the tools option try looking for it in the print report...

On the computer Go to printer under control panel and right click on the printer and go to print prefernces --> go to the TAB called colors and under color options -->choose print in greyscale--> and under that choose the Black only option. --> hit apply and then hit ok.

Now try printing..!

Let me know if any of these steps works....

Testimonial: "I performed all of the diagnostic tests. Ther black ink still does not appear on any copies. I should say it is a very faint grey and it fades to nothing when printing a full page letter. I need to find whether the ink flow from the cartgridge to the print head is clogged and how to flush it. The printer is less than 6 months old, but was not used for over 2 months."

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