I bought webroot 2011 and tried to install so I uninstall and processing installing something happened now i can not go on line and can not finish install and error says error 2 and kill failed .would you please help me ?

Have you Run Norton AV or another quality Program? This exact problem happened to my Laptop 2 years ago and I was forced to Re-format my Hard Drive and reinstall everything. The Great thing about this was.. It ran much faster. Just back up your Documents BEFORE you start the process.

You may need to reinstall it to fully uninstall it. The uninstall may not have worked.
Have you turned off your computer since uninstalling Webroot? (Fully turned off, not hibernation mode) That may get rid of the running file.
To finish the job after uninstalling, simply delete the directory from the C: drive. (You may have to turn off and restart the computer before it will allow you to delete the folder.) A lot of programs that download updates on a regular basis will leave the updates on your hard drive even after an uninstall.

Contact WebRoot they will walk you through the process on line.

Hello there. To better understand your concern and isolate the issue, i will be asking a few more questions for troubleshooting.
1.What is the operating system on your computer? 2.When do you exactly get the error message,is it during the uninstall process itself? or is it during the reinstall of the software? 3.Is it configured to automatically scan your computer at a particular date and time? 4.Have you installed any other anti virus or any updates that you've made on webroot like the active notifications?

It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Webroot Anti-Virus and Kaspersky Anti-Virus are two programs that do the same thing and therefore can lead to problems when you have both of them installed. If Webroot is the one you want to install then try uninstalling Kaspersky first by going to Start/Control Panel/Uninstall a program, then find Kaspersky on the list and highlight it and choose uninstall after this finishes, you should reboot and then try again to install Webroot.

try another internet browser. if that won't work post a comment and i will see what else could be the problem

if you know registry editor then go regedit find all webroot stuff and delete

hi

your webroot spyware is clashing with some of the security update of windows.

before you install on any of the system just go to run
->msconfig ->startup->disable all->restart and then install the webroot.

I think its solved