Question about Velocity Micro Cruz Reader R101 Tablet PC

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My cruz is frozen in the reboot mode - Velocity Micro Cruz Reader R101 Tablet PC

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Turn off it for a while, then start it, it should be fine. If not, contact the supplier for tech help, they should be helpful.
Android 4.0 Tablet PC

Posted on Feb 10, 2012


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A velocity cruz t 408 tablet will charge but will come on how do u hard reset it.

take out memory card . press an hold the tiny reset button thats not the mic hole. do it with it off or on might matter try both. an then power it up. go in an reload the os. remotely . it will unpack then reboot.

Aug 03, 2014 | Velocity Micro Cruz T408 Internet Tablet -...

1 Answer

It wont turn on

When a tablet is completely dead you will need to charge it from a wall plug and not a computer. Also try holding the power button for 20 seconds, it is possibly frozen.

Feb 01, 2013 | Velocity Micro Cruz Reader R101 Tablet PC

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Cruz T103 android upgrade problems!

You should try doing the whole process all over again. If it still won't turn on then it's time to flash the firmware into the tablet using your computer.

Mar 31, 2017 | Micro Innovations Velocity T103 Tablet PC

1 Answer

My Velocity Micro Cruz Reader (R101)'s screen appears to be frozen... It just shows the "CRUZ" logo and stop loading after that... What should I do?

press power button in for about 6/7 seconds then start again,should reset.Otherwise corrupted installation ,,re-installl OS.

Jul 15, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

My Android Cruz Reader R101 starts on the Cruz flash screen, skips then goes back to Cruz flash screen. I have reset it using the reset between the power and External SD card. I also removed the back and...

This sounds similar to something that happened when I tried rooting my android phone. If it's the same thing, that means you will need to go to recovery mode and install an package that you can find somewhere online for it. It's because the code for what's supposed to happen after that screen is overwritten and it doesn't know where to go.

May 06, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

My ereader is frozen on the "Cruz" screen when I turn it on.

Sorry to hear your having problems with with your Cruz Reader. The simplest way to fix this is to upgrade your firmware. The update can be downloaded from here. After downloading copy it to the root (not in a folder) of an SD card ensuring that the file is named 'PD_INX7E_ENG_6410POP.ZIP'.

Now remove the back of the reader. This can be done by prying with your fingernails around the edge. If you've never removed the back before it can be a little difficult because there's some adhesive holding the back on as well as the clips around the edge.

Now unplug the battery. It's the small white plug in the lower left hand corner next to the battery (large gray thing taking up most of the device). Leave it unplugged for five seconds before plugging it back in. Replace back cover and now you're ready to flash the new firmware.

Insert your SD card into the external SD slot on the device. With the device off, press and hold the volume up button. While continuing to hold the volume up button, press and hold the power button. Continue holding both buttons. The 'Cruz' screen will come up and then an android screen with a status meter will come up. Now release both buttons and let the update apply. When it's done the device will reboot and should start normally.

This does clear the internal memory of the device, so you will lose all the programs that you've installed. Any data on the internal SD card and external SD card will not be touched.

This should fix the problem that you're having. Let me know if you have any questions or any other problems.


Mar 20, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

Just bought a cruz reader r101....usb says device not recognized. I am on XP sp3

Before you can communicate with your computer you must run CruzSync from the desktop. There are some driver files that must be sent from cruz to point the way to the reader. After you do this it should connect every time. Some time you will have to pull the USB out and put it back end, especially if the reader or the computer has just woke up from a sleep or hibernation mode. ZumoDrive is the account you must set up when you click or press on CruzSync to make all of this happen. Hope this helps

Jan 02, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

2 Answers

Screen is frozen and wont respond to the touch

You can also try reseting it (use a small safty pin or paperclip in the reset hole) or remove the back cover and carefully unhook the battery from it's balance connector, wait a few minutes and rehook it back up and try pressing the power button. I am using my cruz tablet to write thus right now. Good luck!

Dec 24, 2010 | Velocity Micro Cruz Reader R101 Tablet PC

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