Android tablet screen freezes

probably a connection problem with the board inside,below is a link of how it could possibly be fixed

Android Tablet White Screen fix



White screen and lines on tablet repair no video Fix it Fik

Take to Best Buy w original packaging

Try a different charger, if this doesnt work you'll have to consider replacement or repair. Hope this helps, Graham

Hold down power button until shuts off. If freezing continues then has a virus. Go to app store and download avast and do a full system scan. If can't do that then do a factory reset. Back up everything on computer first. Hold down home button, power button and volume down at the same time when powered off. After boot screen release only the power button. When a screen loads use volume keys to navigate to factory restore and press power button then wait till done. If volume down doesn't work then use volume up instead.

Checkout this video:

first have to reconnect your wifi

the video you are watching or trying to watch was obviously copied over too it, it may be an MKV file..(blue ray file) i hate to tell you this but...the Chromo AAAAAAAA White 4gb 7" Android 4.0 Touch Capacitive Screen only has 512k of ram...(thats brain power to perform tasks) in other words....the movie file your playing has far too much data in HD and DOLBY data to play it smootly and your device is stalling using up all the ram tryng to play the movie.....to play a HD Movie without stuff ups you need at least 2gig ram not 512k thats like half a gig ram you have there and just wont do it. you already posted the specs in the title of this problem see >>> Chromo AAAAAAAA White 4gb 7" Android 4.0 Touch Capacitive Screen 1.2ghz 512 RAM Mid Tablet Pc Wifi 3g Camera Tr-a13 - Bonus USB 2.0 to Micro USB Adapter.....take note it says ....512k RAM !!!! you need more ram at least 2gig ram to play HD movies....you could try and see if you can get extra ram for these...im sure you can.

There is an option in Skype settings to turn on video. Check that it is on. IS the camera in your tablet working?

how do factory reset it

You can use your google account to recover your login and to replace your password. It should say "Forgot password" somewhere on the lock screen. Press it and follow the instructions.