TV stuck on Channel Fixed: 6 Local cable channel is 4 for TV
Go in to the user menu and find where the Auto Channel Setup is located. You can consult the instruction booklet for your TV set. Try this and see if it works. If it does not then there are a number of areas in the set where there can be some defective components.
The tuner is controled by the uPC system. There are a number of interface circuits involved for the channel control. Problems in these areas can cause the channels to not be able to be changed.
Jerry G.
We would be happy to help get that fixed right away. The first thing we want to ensure is that all connected equipment is on. We want to then check what type of cable was used to connect the TV to the receiver. If you are using a Coax Cable to connect the receiver to TV1, check the receiver's back panel for the output name. If your receiver has a "TV CH 3/4 out": Tune TV to channel 3 or channel 4, back if it is labeled "Home Distribution": Tune TV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1, cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or "Source" button. If we are still not getting a picture then unplug receiver for 10 seconds then plug it back in, this will reset the receiver, then try cycling the inputs again.
We hope these steps resolve the issue. We want to thank you for being a valued DISH Network customer!
Phillip Chang
DISH Network Customer Service Representative
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channel fixed:3
stuck on channel 4
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