Question about Hoover Nextra HNF 3157 Front Load Washer
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: hoover nextra hnf 3671 -
If the washer doesn't operate or make any noise when set on any cycle, or if it stops suddenly when it should continue onto the next cycle, it may not be receiving electrical power or, if the motor stopped mid-cycle, the machine's overload protector may have tripped. In this case, take out some of the articles to reduce the load and let the protector reset itself, then restart. Otherwise:
1) Be sure it is plugged in and turned on. If necessary, check the receptacle it's plugged into for power, using a working lamp, appliance, or voltage tester. Be sure the washer lid is closed completely.
2) If the receptacle seems dead, check the circuit breaker or fuse that serves that circuit.
3) Unplug the washer and check the power cord. If necessary, replace the cord if you feel qualified.
4) Open the lid and check the lid switch and the tab on the lid that it pushes against. Press and release the switch: if it doesn't click when you do this, it's probably broken. If you're experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repair service person.
5) If the washer still doesn't work, the controls may be faulty. Call a service person.
Posted on Mar 02, 2008
I found the basic instructions that came with the washing machine and found that you need a screwdriver to undo a screw to remove the filter cover. I then gradually released the filter cover to empty the water out of the machine in small quantities into a shallow tray. I was then able to remove the filter and clear it of 2 x 20p pieces and a load of gunk. I then removed the 'washable' floormat from the drum as the rubber backing from the mat was crumbling and probably not helping the filter. Filter cleaned and cover screwed back in, mat in the bin, and everything working fine since.
I did try ringing the customer support number and after pressing loads of keys to select appropriate options; confirming my address, postcode, name, date of birth, email address, mothers maiden name, what the kids had for breakfast etc, I was allowed to ask how to get the filter cover off. Apparently this is a technical query and would involve arranging an engineer to call. I declined this very kind service option and opted for a screw driver, common sense and a positive attitude. Worked for me! No blood shed, a tiny bit of sweat whilst trying to get through on phone, and only tears of joy when I fixed it all by myself.
Posted on Jun 02, 2009
SOURCE: Hoover Nextra AA 1400 spin
Hi from retired Englishman in SW France,
Although you say that it drains when you operate the drain button I would still gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my guidance notes for checking both the drain filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
Hope the filter is the problem and good luck!
Posted on Mar 21, 2011
Tips for a great answer:
Problems with a washing machine not spinning or not draining are often inter related..
If you are having a problem with your top load washer then check out this tip...
Washing Machine does not Pump or Spin
If you are having problems with your front load washing machine then checkout this tip...
Front Load Washing machine not draining and or not spinning
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