The lens assembly on the Camedia and many other cameras has a special motor to facilitate the zooming. It sounds as if your motor is actually working but it's not engaging the gears to drive the zoom in and out. It could be a fractured gear somewhere in that drive system. I wouldn't recommend pulling one apart. They are a mongrel to put back together the right way. Keep your eyes open on Ebay for your model with a busted LCD or fault not associated with the lens and do a complete lens assembly transplant. Something which is relatively easy to do as long as you take notes of where all the parts and screws go. If you get left with no more than 2 screws when you've finished, you've done well.
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Same problem with me.. in addition when we switch OFF it goes into playback mode. Anyone knows any service center in bangalore and how much it takes to fix the problem.
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