Question about Kyocera Copystar CS-1820 Black and White Copier

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Error Code 2102

I have a Kyocera KM-1820. It's giving the error code 2102 when I try to scan a document to an e-mail. What does this error code mean?

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  • jake105 May 11, 2010

    Thanks...changing from 25 to 587 worked for me too.

    Can you throw a light, why this worked.

    just trying to learn the intrinsic workings of this printer.



    appreciate your post

    great job!!

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Change the SMTP port from 25 to 587

Posted on Aug 20, 2009

  • ginny guy
    ginny guy Apr 30, 2014

    This is what worked for me. Thanks so much! I could print but couldn't scan to email and now I can do both after changing the port in the advanced setup.

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This is either a problem with your network cable connecting the machine to your network, or the network point, or the network switch.

Another possibility is that the SMTP (E-mail server) IP Address has changed or has been entered incorrectly. This is the most probable cause, especially if you can print to the device without any problems

Posted on Oct 26, 2008

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Tengo una kyocera km-2810 la mando escanear y me da error de 1102 vuelbo a checar todo el procedimiento y no encuentro el mal. gracias de antemano por su ayud

Posted on Jul 12, 2012

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Posted on Jan 02, 2017

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1 Answer

I have a KM 4050 and when we scan it is giving a "send error 2101" Everything else is fine. We are able to print from our computers etc. so I know our connections are ok. Any suggestions?


The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.


The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

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1 Answer

How to change email addfress for fax


Instructions for registering and editing the address book (fax, email, scanning destinations) can be found on page 5-21 of the advanced operations guide wich can be down loaded from the following link; http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=14173&rid=14774. THe KM-1820 and CS-1820 are the same machines and this link is for the KM-1820.

Jan 17, 2011 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Code 2202


This means the Smtp server settings is wrong.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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I need to know what error code A400 means?


a400 is a trouble code for Laser Scanning Unit problem.

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Kyocera cs 1820 error 2102 using ftp


I reset the IP adderss to another printer on the network and it worked so it looks like not all printers are compatable

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1 Answer

Kyocera cs 1820 or copystar = error message = 3200


3200 is a problem with the exposure lamp. If you are in a dirty enviroment, the problem could be dirty mirrors under the scanner glass.

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I have a Kyocera CS 1820 copier, scanner, fax machine and I can't figure out how to geet it to scan to pc. I have installed the drivers from the kyocera site and still no luck......


Make sure that you downloaded the correct drivers....Etc... (x64) vs (x86) also make sure you have the proper script # driver ... Etc... #5.1 vs #6. You will want to completely uninstall all the old drivers, shut down your computer --- do not just reboot, reinstall all the new drivers,and after your computer is done rebooting – shut it down and restart. Also make sure that you and the designated file set up on the computer, it needs to know where to scan the document and send it to.

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2 Answers

KM-1820 scanner setup


The KM-1820 to scan to PC is using SMB, FTP or e-mail.

for SMB:
I am assuming you have the KM-1820 connected within the network and a static IP address for it.
open any Internet browser and go to KM-1820's IP address.
You should see the Command Centre web page.
Go to Basic page and add/register a contact within the Address Book.
Give a name and at the SMB section field, fill up with your computer hostname or the ip address of your computer where you want to scan. Fill up the user name with the local user name - the one what you are using to get into your computer - or create a new LOCAL user for your PC lets say "kyocera". So for SMB will be your computer and username: kyocera. (You will need a password for that computer user (kyocera) ). Then create a folder "scan" where you want ot receive the scanned files and add "scan" at the path field (SMB section of that webpage - command center).
Now share the folder "scan" as "scan".

if you want you can always use the scan to e-mail !! but you need a smtp server. All the settings can be done using that command center webpage.

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1 Answer

Kyocera Mita km-1820


Unplug the power cord for 10 seconds.

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