Hiya,
I am sorry to hear you are having problems with your KitchenAid mixer. It may just be that your motor brushes are worn down or have not been put in correctly. I have added links below for our help videos on replacing the motor brushes and have also added a link if you wish to purchase a new set:
6778011 KABrushSet KitchenAid Mixer Motor Brush Set (2 x W10380496 brushes) https://secure.kaparts.co.uk/sku/6778011
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidMotorBrushReplacement/tabid/597/Default.aspx
https://www.youtube.com/watch?v=5YuS3atXR0M
I hope this helps you solve the issue :)
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Whilst our Kitchenaid was working this morning, it just stopped and would not turn on again. No strange sounds or smells noticed. It is relatively new - just over 1 year of service in a small bakery.
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