Lexmark X2690 All-In-One InkJet Printer Logo
Anonymous Posted on Feb 08, 2012

Should "cleaning the print nozzles" do anything with the color cartridge?

Mine only prints black and white and I'm trying to get my color cartridge to work!

  • Anonymous Feb 08, 2012

    My computer is not set to print black only - other ideas?

  • Anonymous Feb 08, 2012

    Check to see if the "Grayscale" box is clear [no check]. Does your software program include a 'Troubleshoot'? If so, run it. I'm assuming you've already done a 'nozzle check'. If all else fails, try reinstalling the printer driver.

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  • Posted on Feb 08, 2012
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First, make sure the cartridge isn't dry. You may have to get into the Printer Preferences and check to see if the software hasn't been changed to 'black only'.

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The black ink has stopped printing. Put in two different new cartridges and that doesn't seem to be the problem. It was first noticed when photos were printing out funny even after changing the color...

Make sure you are inserting genuine Lexmark cartridges.
Try to clean the cartridge nozzles. Refer to the steps below:

Cleaning the Print Cartridge Nozzles:

1. Open the Lexmark Solution Center. Click Start > Programs or All Programs > Lexmark 1300 Series. Select Solution Center.


2. From the Maintenance tab, click Clean to fix horizontal streaks.

3. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.

4. Print the document again to verify that print quality has improved.


Using the control panel

1. Press Menu.

2. Press the down arrow button until you highlight Clean Cartridge.

3. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.

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How do I correct this printing problem? My colored letters on the page print. Black print doesn't print onto the paper. I have a lexmark z615 printer.

Try to clean the print cartridge nozzles. On your computer, open the Lexmark Solution Center by going to the Start menu > Programs / All Programs > Lexmark Z600 Series > click the Maintenance tab > under Select Maintenance tool, select Clean to fix horizontal streaks > click Print. The printer will then print a test page forcing ink through the cartridge nozzles and clean them.
If that doesn't help, remove the black cartridge and try to manually wipe the cartridge nozzles with a slightly moistened soft cloth to clean it from dirt and clogs. After wiping the nozzles, reinsert the cartridge into the printer. Print a document again to verify that the problem is fixed.
If the problem continues, try to insert a different known working black cartridge to identify if it's a faulty cartridge issue.
If you still need assistance, please contact Lexmark Technical Support Center.
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My HP 1315 still prints black and white just fine; however, it no longer prints in color. I have replaced the color cartridge, removed the celophane from the cartridge, cleaned the printer, and alligned...

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viscamtech_20.jpg

viscamtech_21.jpg


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Cleaning inkjet nozzles

Here's what I found here:

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Cleaning the print cartridge nozzles
To improve print quality, you may need to clean the print cartridge nozzles.
Clean the nozzles when:
• Characters are not printing completely.
• White dashes appear in graphics or printed text.
• Print is smudged or too dark.
• Colors on print jobs are faded or they differ from the colors on the
screen.
• Vertical, straight lines are not smooth.
43
You can use the operator panel or the Lexmark X5100 Series Solution
Center to clean the nozzles.
Using the operator panel
1 Load paper in the All-In-One. For help, see page 16.
2 Press Options until Cartridges appears on the display.
3 Press the right arrow until Clean appears on the display.
4 Press Select.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
5 Print your document again to verify your print quality has improved.
6 To further improve print quality, try wiping the print cartridge nozzles
and contacts (see page 44), and then print your document again.
7 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Using the Lexmark X5100 Series Solution Center
1 Load plain paper in the All-In-One. For help, see page 16.
2 Click Start Programs Lexmark X5100 Series Lexmark X5100
Series Solution Center.
3 Click the Maintenance tab.
4 From the Maintenance tab, click Clean to fix horizontal streaks.
5 Click Print.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
6 Print your document again to verify your print quality has improved.
44
7 To further improve print quality, try wiping the print cartridge nozzles
and contacts (see page 44), and then print your document again.
8 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
If the print quality does not improve after cleaning the print cartridge
nozzles, dried ink may be on the nozzles or contacts. To wipe the print
cartridge nozzles and contacts:
1 Remove the print cartridges. For help, see page 38.
2 Dampen a clean, lint-free cloth with water.
3 Hold the cloth against the gold nozzle area for about three seconds.
Gently blot and wipe dry in one direction (this prevents the colors in
the color cartridge from mixing).
4 Hold a clean, damp section of cloth against the contacts for about
three seconds. Gently blot and wipe dry in one direction.
Nozzles
Contacts
45
5 Let the nozzles and contacts dry completely.
6 Reinstall the print cartridges, and then print your document again.
7 If the print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
8 If print quality is still unsatisfactory, replace your print cartridges. For
help, see page 38.
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http://www.fixya.com/support/t5717191-hp_deskjet_6540_printer_yellow_light
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