Fisher & Paykel GWL11 Top-Load Washer troubleshooting

I've had my washer for about 8 years. I experienced the same problem - pump stopped draining the machine. I called F&P and "Patrick" told me that I need to 1) unplug the machine, 2) tilt up the front of the machine, 3) spin the pump (plastic blades) until they turn freely (usually counter clockwise) but I turn it both ways till it turns freely, 4) plug the machine back in and press the buttons to get it back where it was - this has worked every time to get the machine going again. I do a lot of "dog laundry" and I'm sure the rugs/dog hair cause the problem. Hope this helps!

Hi the most common problem with f&p is the pumps,if it doesn't pump out it won't spin,make sure the bowl is not out of balance also that upset things is pump running if not pump may have failed or have something stuck in it
cheers grant