Frigidaire PLHS267ZA Side by Side Refrigerator Logo
Posted on Nov 03, 2008
Answered by a Fixya Expert

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Ice maker only produces crushed ice

My ice maker does not dispense cubed ice.

Is there a reset button?

  • Anonymous Mar 31, 2009

    No matter how many times I reach to the back, stick my finger in the hole, and push the damned switch up, the damned thing keeps switching back to crushed ice. The controls on the front are almost useless. Back when it was under warranty I had the repair guys out 5 times, and each time they replaced the circuit boards, which of course accomplished nothing, since it seems to be a mechanical problem. Everyone made money and I am stuck with this $1,500 piece of ****.

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1 Answer

Ron Coons

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  • Frigidaire Master 2,651 Answers
  • Posted on Nov 03, 2008
Ron Coons
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Joined: Feb 21, 2008
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Not really a reset button but htere is a solenoid that controls the type of ice coming out of dispenser. with the ice bucket in place give a look at it from underneath and find the brass rod spanning from front to back of bucket. that rod hooks into a solenoid catch that when activated lifts the rod up and down for crushed/ or cubed ice.. after locating the "hole" in which the rod enters you should also see a corresponding plastic ring that would catch the rod upn activating stich and pull/up and down.. Ill assume that the "catch ring" is tuck in the up positon , might only be frozen up in which case you can hit it with a hair dryer to melt it, its also possible that the \solenoid had melted it self in the up position in which case you need to replace it.. to check this theory you can hook the brass rod into the ring assy in which case youll only dispense cubed no crushed

5 Related Answers

Anonymous

  • 725 Answers
  • Posted on Aug 26, 2007

SOURCE: ice maker

check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps

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Carmen Mikulic

  • 415 Answers
  • Posted on Sep 25, 2008

SOURCE: Frigidaire Gallery Series Side by Side doesn't crush ice

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Anonymous

  • 103 Answers
  • Posted on Jun 03, 2009

SOURCE: can't make ice cubes only crushed ice

Hi: There is a flap right where the ice dispenses. When you remove the bin you will see it when inverted. This flap has to open for the ice to be cubed. You might rember a slap as it swung open when it worked. There is a bar that runs from the flap to the back of the dispenser. Work it manually to see if it's jammed or broken. If not look at the back of the freezer and remove the metal panel if neccessary, to find the jam or defective part. I hope this helps, Jeff

Anonymous

  • 1 Answer
  • Posted on Jul 30, 2009

SOURCE: Ice maker only dispenses crushed ice, won't dispense cubed ice anymore.

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

woodchuck789

Charles T Nevin

  • 4070 Answers
  • Posted on Aug 17, 2009

SOURCE: Ice Maker GSI-26 dispenses crushed ice and will not dispense cube

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

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hi there,

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sounds like the circuitry on your Cubed Ice button has malfunctioned. Contact the manfacuturer for a solution.
in the meantime, u can grab the Cubed ice manually.
hope this helps!
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Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
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 Has the ice melted around the auger (metal spiral) in the
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Dump the ice cubes and clean the ice storage
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 Is the ice dispenser stalling while dispensing “crushed”
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Change the ice button from “crushed” to “cubed.” If
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 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf
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Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
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Change the ice button from “crushed” to “cubed.” If
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“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
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