Mitsubishi WD-60735 Projection Television Logo
Anonymous Posted on Mar 14, 2012

We have a mitsubishi 735 series tv. When we power it on the mitsubishi sign comes on then the tv shuts off. We replaced the lamp bulb but that wasn't the problem. Any suggestions

  • Anonymous Mar 15, 2012

    we tried waiting until the blue logo screen comes on, we pressed menu 123 enter and nothing happened it still shut off. Thanks for the help any other ideas?

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  • Mitsubishi Master 14,553 Answers
  • Posted on Mar 14, 2012
Anonymous
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Most of these sets that come on with the blue screen and logo and shut off shortly after may have two resets---I can tell you the soft reset.

Turn set on with the Mitsubishi remote and when screen comes up blue with logo:

Menu, 1,2,3 enter

This applies to most of these sets.

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Televisions covered: Mitsubishi DLP High-Definition Televisions:
C Series: WD-60C8, WD-65C8, WD-73C8
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Here's an online version of your televison's (94 page) "Owner's Guide":
http://www.mitsubishi-tv.com/pdf/ownersguides/WD-60735.pdf

It sounds like the lamp in your "Mitsubishi Lamp-Cartridge" blew.

If your TV remains under warranty, you'll want to call Mitsubishi at 1-800-553-7278, and you'll need to have (a) Mitsubishi Model number, (b) serial number, (c) TV purchase date, and you'll have to ship the old lamp module back to Mitsubishi so that:
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Mitsubishi Digital Electronics America
1001 Cherry Drive, Suite 2
Braselton, Georgia 30517

If you have trouble finding your TV's information, you need better "Warranty Management". Warranty Management can be done with software, or on paper. You may even choose to toss all your Owner's Manuals into a box, with the receipts. In case anything malfunctions/needs to be reprogrammed/reset then the manual & spare parts/cables (in a large Zip-Loc(R) baggie or two) can be quickly located and consulted.

If you television happens to be out of warranty, a nice (expensive) new lamp module can be ordered from Mitsubishi by calling 1-800-553-7278, or by ordering online at http://www.mitsuparts.com.

Refer to pages 75-76 of your Owner's Guide for complete Lamp-Cartridge module replacement instructions (with nice illustrations).

Your TV's Lamp-Cartridge part number is: Mitsubishi 915B403001

Here's an online source for the Mitsubishi 915B403001 Lamp-Cartridge:
http://www.dlplamps.com/products/mitsubishi-dlp-lamp/mitsubishi-915b403001.html?gclid=CLzb6ciaiq0CFQdN4AodZkMonA

Note that with the dlplamps.com offerings, you can purchase the lamp only for $109, or the entire lamp-cartridge module for $129. So you can save yourself $20 if you're handy. Remember to keep all fingerprints off the lamp glass element - this small amount of oil will weaken the glass, and cause premature failure of the lamp. In the event that you get a fingerprint on the lamp glass, erase it thoroughly with rubbing alcohol. Alternatively, one may prevent fingerprints with latex gloves (make sure you haven't an allergy to latex, though).

If the reason that the lamp blew turns out to have been a clogged Lamp-Cartridge Filter (once you have the Lamp-Cartridge out of the TV and in your hand, you'll be able to easily see the mesh filter), then place a regular PM (Preventative Maintenance) of this filter on your calendar.
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When I replaced the bulb i insured the the top of bulb lettering was facing the handle of the cartridge so when you put the cartridge back in the TV the top of the bulb would be facing you.

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34 = Lamp abnormality
36 = Light Engine (DMD or Lamp Fan stopped)
37 = Exhaust or Lamp Ballast Fan stopped
38 = Lamp Temperature High
39 = DMD Temperature High
41 = Short is detected
44 = DVI cable between FMT and Engine disconnected

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