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Hi--While you're having a conversation, either with or without bluetooth, make sure your phone's volume is turned up. On a lot of phones the volume button will control both ringer and conversation volumes, but turning it up without the phone in use only affects the ringer volume. My husband thought there was something wrong with his bluetooth until we noticed his phone volume was set too low--not as noticeable on handset, but bluetooth apparently needs volume up pretty high!
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If you cannot hear the other person then, your the speaker may not configured inSkype. To configure thespeaker - Open Skype - Tools - Options -Audio Settings - Speakers select your audio card, check the volume slider THEN click on Save.
I have, no-had, two of these H700C. The microphone in both of them failed about when yours did. I had previously split the boom and removed the foam covering the mic due to callers complaining they could not hear me. No solution here as far as I can see, except replacement. I don't understand it, either.
With this problem, the headset will have to be replaced.If you had it less than one year Motorola can replace it free of charge with purchase recipe. contact Motorola.
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