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If you mean the counter reset button, it's the third button on the top row sheltered behind the flip-out display. See the illustration on page 82 of the manual.
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just insert the tape in camera and connect yellow to yellow port in camera and audio is white and red on the other side follow the color code on tv back panel or front if u have and put ur tv into AV mode and then play back ur camera tape using playback mode look out for switch with play icont on it to select the play mode in camera u are set watch it on tv u want anything else i am here to help u
hit it with a large hammer , if it does not open then ...
im affraid its a trip to the sony shop to buy a new one & dont forget you can claim for a new one on your house insurance .... so all is not lost
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