Hi there.
Thanks so much for your help.
My G7 lens seems to get stuck when I turn on. No image on the screen.
Power, memory seem fine.
Just a short lens, no zoom, no live image on LCD.
When I push the power button (from 100% off) once, the lens opens and it extends about .25cm. Then I push power button again an it extends to about 1 cm then I push power again and the little green light comes on next to wheel on top right.
I then must push the play button (blue above right to LCD)... this Fully Extends the lens way out then retracts fully and closes the cover on the lens and then the LCD turns on and I can scroll photos .... normal activity...then I push play again and the LCD powers off and were closed and powered off.
So, the lens is not stuck as it really does extend 100% and goes in and out no problem but automatically ... zoom control is not working).
I recall exactly when all this started...I took a bunch of photos of a new Condo ... powered off and then back on and ug broken..ie no trama, no rain, no drop, no kids, no coke or gum or dirt.
I did try taking out the battery, charging the battery, taking out the memory card.
HELP PLEASE
Thanks much
JIM THOMAS
[email protected]
858-395-4546
SOURCE: Cannon G7 need help
Hi
Had the same problem a few months ago.There was a high pitchedwhisltle and I think the screen said "lens fault.turn off camera" or something similar.Bought a G9 to replace as the 7 was out of guarantee but sent the 9 back to the e-bay reseller as it was obviously secondhand with grit around the lens ring and the viewfinder.Ebay never again!.So 3 months ago ago I tried the G7 again with a fresh charged battery before I consigned the camera to the loft.I noticed that each time i switched on the whistle and message was there but the lens extended slightly further each timeso I kept rebooting until the lens was fully extended.Turned the camera off and on again and everything was back to normal.It seems that this may be Canons protocol when a camera goes back.Its been absolutely fine until today.It wont boot up at all.I have tried 2 fresh charged batteries and its dead.Any ideas anyone?
Hi,
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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Exact same problem and description. The play button is the only way to retract the lens. Also no trauma to the camera. It just stopped. I thought the battery had died...
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