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Posted on Nov 06, 2008
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My Tomtom is not working

The Tomtom will power up but the only secreen I get is a white secreen with a tomtom icon on it with a red cross through it. I have tried resetting it with a paperclip, any other suggestions?.

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  • Expert 158 Answers
  • Posted on Nov 15, 2008
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Unfortunalty , you have missing , corrupted or damaged files on your SD card. if you backed up your SD card earlier to a PC , then format and reinstall them to your TomTom SD card.

good luck

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Related Questions:

2helpful
2answers

Sorry wrong Question.......I'm really frustrated right now. I have a TOMtom XL 30 Series that will now show nothing but a Big Red X when I plug it into my Truck.....HELP !!!!!

It is quite common tomtom bug.
Do: 1. backup restore or 2. copy all original SD files to your new formated SD card. Restart TomTom and see if it works.
2helpful
1answer

White cross in red circle on the tomtom screen

hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.
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