IS IT NECESSARY TO CLEAN THE PUMP TO MAKE THE WASHER DRAIN

Hello,

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Close the door completely. The washer will not operate if the door is not securely closed.

I hope the above helps.

Good luck.

"E20" is indicates a drain problem.
- Set towels under the hoses in the rear of the washer and disconnect the drain hose. Clean the drain hose screen and look for debris where the hose connects to the washer. Clean as necessary.
- Remove the front access panel from the washing machine and locate the drain pump. Remove the screw clamp and clean out any debris that may be causing an obstruction.
- Clean the sump hose that is connected to the trap cup and reassemble. Close the front access panel.
- Restore power and press "Drain/Spin" to remove any remaining water from the tub.

Hope helps (remember to rate this answer).

Hi,

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Close the door completely. The washer will not operate if the door is not securely closed.

I hope the above helps.

Good luck.

Hi,

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Close the door completely. The washer will not operate if the door is not securely closed.

I hope the above helps.

Good luck.

Hi,

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Close the door completely. The washer will not operate if the door is not securely closed.

I hope the above helps.

Good luck.

Hi,
There is a high possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
Thanks for contacting fixya.com

Hi,
There is a high possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin. Thanks for contacting fixya.com

Hi,
There is a high possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin. Thanks for contacting fixya.com

Hi,
There is a high possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin. Thanks for contacting fixya.com

Code 01E: Water level becomes too high;
Code 10E: The drain is clogged, or the drain pump is blocked/defect.

Possible solutions:
- Check if the drain is blocked with something, and clean it;
- Check if the drain pump works, replace it (if necessary);
- Replace the Water Level Control unit.