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Nicole Smith Posted on May 02, 2017
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If a front load washer is being shipped with only 3 shipping bolts ( from korea to USA),would the washer be OK or there could be possible damage to the drum/washer in anyway?

A washer was shipped to my house ( first from Korea to USA!) and it only has 3 shipping bolts.I discovered that it should have had 4 ! Since it was shipped all the way from Korea to USA with only 3 shipping bolts,could this have damaged the washer/the drum in anyway? Should I keep the machine or return it. I have not been able to get a satisfactory answer from Samsung.Samsung said it is OK but then their manual said it should have 4 shipping bolts.Any engineers that work ,design,or build these front load washers,please help me decide.Thanks so much

  • Nicole Smith Mar 31, 2012

    Couls someone please help with this question? Thank you so much

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1 Answer

Owen Barnes

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  • Master 867 Answers
  • Posted on May 15, 2017
Owen Barnes
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3 bolts will be ok, The drum cannot move and as long as the other 3 bolts are intact and not broken then there won't be any damage to the machine.

5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Jan 29, 2008

SOURCE: Damaged front Panel on Samsung washer WF206ANS, Where can I get one

If you purchased this appliance NEW, I would strongly recommending getting in touch with the company that you purchased it from. Any damage should be covered under a manufacturer's warranty and should be replaced by them. The reason I mention this to you is because many of the front panel pieces (although plastic) can cost a lot. Especially door facing trim and control panels. You can do the research yourself at repairclinic.com. Type in your model number and use the part index of photos to see if you can identify the part you need. It doesn't makes sense for you to repair something out of pocket if it is a new applaince. AND....if it was possibly damaged during delivery (if this is the case). Post back with your comments and let me know if I can be of further assistance. I hope this helps.

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Anonymous

  • 15935 Answers
  • Posted on Aug 13, 2010

SOURCE: Samsung WF330ANW front load washer--was just

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Anonymous

  • 3 Answers
  • Posted on Aug 16, 2010

SOURCE: Sir, Drum of front loading washing machine making banging noise

Mine did that and had to have the washer re-balanced.

Anonymous

  • 5 Answers
  • Posted on Sep 26, 2010

SOURCE: I am moving across the

go online to smsung.com. you should be able to buy any parts you need through them.

Mike

  • 4383 Answers
  • Posted on Oct 06, 2010

SOURCE: Our front loading washing machine

Well, if parts are not available, there is little that you can do with that machine. You can try non Samsung, like independent appliance stores, they have parts, often.

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Related Questions:

0helpful
1answer

MHW6000WX ERROR F06

Possible Causes / Procedure 1. Verify the shipping system including shipping bolts, spacers
and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.6. Check the drive motor for powered rotations.
0helpful
1answer

Need to have a list of Maytag Front Load Waher Model #s that do not require shipping bolts.

all washers ever made regardless of front or top load need shipping support when shipped be it shipping bolts or other means of synching the tub down so it doesnt become damaged by bouncing around in the back of a truck
0helpful
1answer

I recently moved and the movers removed two bolts from the back of the machine...should I replace those bolts

No do not replace the shipping bolts. I assume you have a front loading washer. The tub is secured by bolts during transport. Then they have to be removed so that the washer will operate properly without damaging the machine.

Many machine manuals are available online. For example, LG washers manuals are available at their site and under more information for models sold by Home Depot (http://www.homedepot.com/Appliances-Laundry-Clothing-Care-Washers-Front-Load-Washers/h_d1/N-5yc1vZ1xr5Zbv6h/h_d2/Navigation?langId=-1&storeId=10051&catalogId=10053&omni=c_Front%20Load%20Washers). The LG front loading washers use 4 bolts with retainers. If they are not removed, the machine will have severe vibration and noise. The vibration can damage the unit.

I hope this helps.

Cindy Wells
(if you have an top loading washer, shipping bolts are less common. If you provide the model of the washer, I'll see if it is one for which I know the shipping instructions.)
0helpful
1answer

WE recently purchased a front loading Frigidaire washer. I love it except we can't seem to get it level so it doesn't vibrate. It is on a concrete floor and thought the feet were self leveling but that's...

Make sure you have removed all the shipping bolts and straps. Front loaders come with bolts that go thru the back to keep the drum from moving during shipping. If you brought the washer home yourselves you may have left in these shipping bolts. Refer to you installation manual. It will give detailed instructions on how to set up your washer. If bolts are left in place the washer will vibrate and shake excessively and cause major damage if left in for too long.
17helpful
5answers

I left the transit bolts in our "brand new" zanussi washing machine and am afraid to use it as I do not know what damage might have been done.

Highly unlikely any damage will have been done so long as it hasnt been in use for a long time (weeks).

In a front loading washing machine, most of the mechanicals inside are held between springs at the top and dampers at the bottom. The transit bolts are used to minimse how much movement can ocour whilst the machine is in transit as excessive movement could damage the springs/dampers. When they are removed, normal movement of the mechanicals helps keep the machine stable and minmises vibration.

So, the worst that happens when the machine is used with the transit bolts in place is it vibrates alot, and possible moves about.

Remove the bolts as soon as possible and it should be fine.
3helpful
1answer

Does a Maytag Neptune MAH6500WH have retaining bolts or pins that need to be installed before it can be moved?

If you are moving the washer for a long distance move, it is recommended that the shipping bolts be reinstalled to help prevent damage to the drum and suspension mechanism. This would be especially important if you're using a professional moving company, as they won't be able to move/load/unload it without problems.

If the move is relatively short and won't experience alot of aggressive movement, you can likely move the washer without chance of damage - provided you are careful and don't bounce the washer around.

Here's the info from the Maytag website, regarding moving front loading appliances:

If you are moving to a new home and plan to take your front-load washer and dryer pair with you, please call 800-688-9900, and speak to a fabric care expert. Our expert can recommend a Maytag-authorized servicer who will reinstall new shipping bolts to your washer.


New shipping bolts must be reinstalled to avoid internal suspension and structural damage to your washer during transport.

OK, so get your model number handy and give them a call, (you're missing some digits/alphas) you can get an online copy of your owner's manual that will show you the part numbers for the shipping bolts, if you've misplaced them, or give a call to the toll free number for Maytag, and they'll provide you with the part numbers needed so you can order them yourself and likely save some money versus having a service tech some out and do it for you/

1 (800) 344-1274 U.S.
1 (800) 688-2002 Canada
Hope you find this very helpful and best regards!
12helpful
1answer

Forgot to remove shippping bolts before using machine.

I would take out the shipping bolts and then run a prgram such as Spin.with no clothes in

If that sounds ok, wet a few towels and spin them dry

If that works put a full load in and go for it

Unless your machine was way out of balance you should not really have damaged anything.

The transit bolts are there to stop the drum from banging around during transit and unless they have torn free or have bent you should be ok
2helpful
1answer

Front loader shakes bad, is level, and on a concrete floor

You will have harmonic inbalance about 800 rpm on most front load machines, causing them to shake termporarily as it ramps up on the spin cycle. Be sure to check if the shipping bolts have been removed. This is the most common mistake most people make while installing front load machines. If you don't remove the shipping bolts, it will cause most machines to shake violently and can cause damage.
1helpful
2answers

Shaking

We have finally resolved our problem thanks to annetipu's note about someone mentioning a rod or pin that had to be removed. On the Frigidaire website, you will find the following:

14. Vibrating sounds. Tumble action washers: Shipping bolts or braces are still in the washer.

Remove 3 shipping bolts, 3 yellow spacers and 3 metal "P" clamps from the back of the washer. Remove the access panel from the front of the unit and remove 2 yellow shipping braces and large Styrofoam shipping block. Replace the access panel.

This solved our problem. Washer is wonderful now!
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