Have Canon FS10 camcorder connected via usb cable. Imagemixer 3 captures audio / video and plays fine within that software. But if you load the file in Roxio Buzz, Picasa, Media Player, etc. get video but no audio.
To play the audio you need to download the AC3 filter pack here: http://www.free-codecs.com/AC3_Filter_download.htm. I have no idea why Canon didn't bundle this codac with all of the software they provide, but it worked for me. I use a Canon FS100, and had no sound in WMP (or any other Windows apps except VLC Media Player) until installing this.
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it doesn't matter how i try to save the video I can't get any audio.
I have a Canon FS100 and I use Imagemixer 3 se for sd (boundled) for retrieving movies from the cam.
If I play the scenes within IM3, it's all right.
If I store the movie into a multimedia HD or burn a CD, then dvd players can show the movie but no sound is coming out.
This is very frustrating...i don't have other ideas and i cannot locate any settings into the Imagemixer program for controlling any kind of audio-related issues...
Luca
fs100 with same problem - software SUCKS and there is no support anywhere
I have the same problem stored the files and they play on windows media player but no sound
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