Question about HP PSC 1610 All-In-One InkJet Printer

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HP PSC 1610 All-in-One color printing problem

My printer won't print in color unless I go through all 3 cleaning stages (beginning, intermediate, prime). The next time I want to print, like the next day even, I have to perform all the cleanings again to get color. I tried cleaning the old cartridges which didn't solve the problem. I installed both color and black new cartridges and that did not solve the problem. The printer is old and I wouldn't mind buying a new one if I had to, but I'm finding there are few wireless printers out there that get good user reviews. And I would like to not buy an HP again due to a bad customer service experience I had with them in the past.

Posted by on

  • Anothergirl Apr 08, 2012

    Can I clean them myself just by wiping them off with alcohol?

  • Anothergirl Apr 14, 2012

    There were globs on the pad under the black cartridge but that one seems to print fine. The pad for the color cartridge isn't messy like the black one. I cleaned both but it didn't help. I reinstalled the drivers when I first started to work with this problem.



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  • Expert
  • 63 Answers

It sounds like the waste ink pad is saturated or the driver is corrupt.
Look on the right side of printer where the cartridges park. See if ink is globbed on the pad below the cartridge. If it is it will have to be cleaned. What happens after the cartridges go through the cleaning process it will print. Then the cartridges park on the waste ink pad and gets plugged up again.
If it is not that it could be the drivers are corrupt. Uninstall the drivers and reinstall.

Posted on Apr 03, 2012


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Posted on Jan 02, 2017



  • 1 Answer

SOURCE: Will not print black , HP PSC 1610 All-in-One

Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.

Posted on May 11, 2009


  • 19 Answers

SOURCE: hp psc 750 won't print with new color ink cartridge

To solve the printing problem..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Hope this help. Please Rate My Response! Thanks!

Posted on Aug 24, 2009


SOURCE: HP K550 blak print failure

Hold the far button on the right down for a minute and it will move the head over for access

Posted on Jan 11, 2008



  • 1113 Answers

SOURCE: HP PSC 1610 All-in-one with message to check the Color print cartridge

Theres a pretty sure bet when the fuel light comes on in your car, fuel will fix it,


its a bit like that these cartridges fixs most things expesally if you have never changed it in a year and a half,


Exp date is shelf life,


End life of cart. is out of ink or error,


Machine uses colour ink when cleaning regardless if you use it or not that just uses more


With all that being said I've also had these with cartridge housing problems causing the fault vay rarely


And then if you look at prices of new inkjets with a years warranty and new inks against the just the price of both your inks then I think you may Buy another.!


If you get 3 years out of a inkjet your doin extremly well, machines dont last and arnt meant too!


If you rarely do colour I would tell you to look at a B/W Laser printer instead, inkjets are expensive to run, cheap to buy fail a lot


Laser machines run so so so much cheaper like 2cent compared to 20c a sheet, they are reliable, if you really need a colour print go to print shop and receive reletavely cheap quality colour prints or use a friends and let them have the problem of supporting an inkjet.


Laser toner based machines are now as cheap as inkjets but better except they dont do colour.

Posted on Oct 19, 2007


  • 28 Answers

SOURCE: remove and check color cartridge error

i was woundering are these new cartages or refiled ?
cause our wont work with refilled caratages

so this is how i found that out !

Issue After you install a print cartridge, the scan, copy, and fax lights begin to flash at the same time. The printer will not print. One of the following error messages may display on the control panel:

  • Color or Right Print Cartridge is not compatible
  • Incorrect Print Cartridge(s)
  • Print Cartridge Problem
  • Incorrectly Installed Cartridge(s)
  • Black or Color Cartridge(s) Failed
Solution Follow the steps below until the above issue is resolved. All of the following steps may not be necessary to resolve the issue. When the lights stop flashing, the issue is resolved. NOTE: Either one or both of the cartridges could be causing the problem. Step one: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, and then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridge c00838141.gif
  4. Slide the cartridge out and inspect it. CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzles c00838142.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip. Figure 3: Removing the clear nozzle protective tape c00838143.gif 1 - Protective tape
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Color cartridges go into the left carriage slot.
    • Black cartridges go into the right carriage slot. Figure 4: Sliding cartridge into place c00838144.gif
Step two: Clean the problem cartridge contacts If the steps above did not solved the problem, follow the steps below to clean the electrical contacts on the print cartridge and in the carriage in the printer.
  1. Gather the following items to clean the cartridge and print carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water may contain contaminants which could damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or paper towel to rest the cartridges on during cleaning.
  2. Open the printer lid and wait until the print cartridge carriage stops moving.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: If you are removing a print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
  4. Unplug the printer.
  5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the print cartridge contacts. The illustration below shows the contacts. Do not touch the nozzles. Figure 5: Electrical contacts c00838145.gif
  7. Clean the contacts in the print carriage, inside the printer. The illustration below shows the carriage and the contacts.
  8. Either let the cartridge sit for several minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge, plug the printer back in, and close the printer cover. Figure 6: Print carriage contacts c00838146.gif
Step three: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.

Posted on Apr 07, 2008

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Hi dear experts ,hp color laser printer cp1215 is out of calibrate.What can I do to solve this problem ? Thanks .

  1. to recalibrate: first open Toolbox.
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My Pinnacle Pro 901 is set to print using black ink only but it keeps telling me I need to replace color cartridges and won't print.

You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.

Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

Oct 25, 2012 | Lexmark Pinnacle Pro 901 All-In-One Inkjet...

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I've installed color cartridge but it won't print in color

Try to re-insert the color cartridge into the printer and make sure it is properly seated in the cartridge carrier.
If that doesn't help, try to clean the print nozzles. Please follow the steps below:
1. Press Copy. 2. Press Options until Maintenance appears on the display. 3. Press the right arrow until Clean Cartridges appears on the display. 4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles. 5. Print your document again to verify that your print quality has improved.

Oct 22, 2011 | Lexmark X6170 All-In-One InkJet Printer

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Hp7280 AiO, firmware VlxxFN0724AR, Photosmart Driver 4.3, Productnr. CC567 with 10.3 AiO software running on an iMac 10.6.8, latest updates done- does not print magenta, new cartridge inserted (no...

Hi Collin, These HP's are known to be somewhat of a pain, not a great printing system, but to be honest I not a fan of inkjets of any discripition, such a messy and costly way of acheiving a colour print. Give me a Oki or Kyocera Laserprinter/toner based print system anyday but that for you to think of for the future....

I also find many issues with ink quality of refills (toner and ink refill quality causes 9 out of 10 print quality service calls, great for business;)

But if you have found a constant reliable medium then that shouldn't be the issue, but if a cartridge wasn't performing correctly then you insert one that does you will have to prime the good ink threw the system before you will see any result, and is seems to me that the real issue is some but not all of required quanity of magenta ink isn't flowing threw to you prints hence faint and streaky, have you tried fitting a known good ink and priming a few times? Heres the instructions from the web, let me know how you go, theres not many options really but I always start with known unquestionable good ink, just because 9.5 out of 10 times it is the issue and to fix or to write off stuff with any certainy you got to start from a solid starting block.

Please follow this procedure and tell me if it improves you mag image at all

Try doing the priming session about 3 times in a row without testing & then do a self test print-out. I have seen about a 25% success rate. Hold down the (OK & HELP) buttons & keep them held while plugging in the power cord & if it doesn't automatically power on then also hit the power button. Keep the OK & Help buttons held down till the printer turns itself off all by itself or goes right into the priming session. If it turns off then let go of the 2 buttons & just hit the power button once & it will go right into the priming session for about 4 minutes .



Oct 06, 2011 | HP Photosmart C7280 Printer

1 Answer

My HP 1315 still prints black and white just fine; however, it no longer prints in color. I have replaced the color cartridge, removed the celophane from the cartridge, cleaned the printer, and alligned...

Open printer properties.
Start --> Printers and Faxes --> (Right-click your printer and select properties)



Check whether you have selected 'Black & White' option for Color property in 'Printing Preferences' (in General tab) and 'Printing Defaults...' (in Advanced tab).

Set it to Color option.

Best of luck!

Aug 31, 2011 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Prints color badly won"t stay

Hi w0rtm,

To correct this issue you need to clean the print head. Please follow the steps below.

1. Press the "Power" button to turn the printer on. Wait for the printer to fall silent, indicating it has finished all of its warm up.

2. Load letter size plain paper in the printer's input tray if none is present. Hold down the "Resume" button until the printer's power light flashes once, and then let go of the "Resume" button.

3. Wait for the printer's power light to stop flashing, indicating the printer has finished cleaning the print head. Print a nozzle check sheet by holding down the printer's "Resume" button until the power light flashes twice.

4. Examine the nozzle check printout, looking for missing or broken lines in any of the sections. If you see problems with the printout, run the printer's cleaning program again and then print another nozzle check pattern.

If this does not work, please try these.

1. Turn on the printer.

2. Click the "Start" button in the lower-left corner of your computer's desktop. Click "Control Panel." Choose "Printers and other Hardware." Select "Printers and Faxes."

3. Double-click the "Canon i550" icon. Click "File" in the main menu, scroll down and click "Printing Preferences." Hit the "Maintenance" tab.

4. Click the "Cleaning" button. Select "All colors" to be cleaned and click "Execute."

5. Click the "OK" button.

6. Print a sample page and examine whether the quality has improved.

7. If the quality has not improved, repeat Steps 2 and 3. Click the "Deep Cleaning" button this time. Select "All colors" to be cleaned and click "Execute." Click the "OK" button.

If still encountering the same issue, please uninstall and reinstall the unit's driver.

Hope it helps.

Thank you for using FixYa.

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2 Answers

When instaling new ink carchage it won't print clearly. Is there any printing Mantainace software that can downloaded.

Clean the printhead
If your printed output is streaked or has any incorrect or missing colors, the printhead
might need to be cleaned.
This process uses ink to attempt to unclog and clean the nozzles in the printhead.
This might take a few minutes and will use one or more sheets of paper.
To clean the printhead from the control panel
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. Press Setup.
3. Press the down arrow button to highlight Tools, and then press OK.
4. Press the down arrow button to highlight Clean Printhead, and then press OK.
The product cleans the printhead.
5. Press any button to return to the Tools menu.
To clean the printhead from the Printer Toolbox
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. In the HP Solution Center, click Settings.
Work with ink cartridges 1513. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Clean Printhead.
6. Follow the prompts until you are satisfied with the quality of the output, and then click
There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet
of paper, and uses an increasing amount of ink. After each stage, review the quality
of the printed page. You should only initiate the next phase of cleaning if the print
quality is poor.
If print quality still seems poor after you complete both stages of cleaning, try aligning
the printer. If print quality problems persist after cleaning and aligning, contact HP
To clean the printhead from the embedded Web server
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. Click the Device Settings tab, click Device Services in the left pane, select Clean
Printheads from the drop-down list in the Print Quality section, and then click Run

Good luck................Pete

Jul 15, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I bought my HP Photosmart 3210 in The Netherlands in 2005. The ink cartridges it required were number 363. I returned to Australia in 2007 and promptly ran into a problem. The 363 cartridges are not...

HP Photosmarts:

C3210, C3310, C5180, C5183, C6150, C6180, C6188, C6288, C6288, C7160, C7180, C7268, C7280, C7360, C8250, D7460 and all other Photosmart fixed inkjet head printers
This printer has six colors and no less than 12 inkjets, two for every color. A Fine inkjet for printing fonts and a wide inkjet for larger areas such as pictures and graphics. Each inkjet is made up of several lines or vents.
Note, Black Fonts use only black ink, Black graphics use a conbination of magenta, blue, yellow and black.
1. Press * and # at the same time, and then release both keys. This will open the Mfg Commands Menu and say; "Enter Special Key Combo".

2. Press 123. "Support R00xx" will apear.

3. Press Right Arrow Cursor button: (uiaux Menu)
Once for: Information Menu > Info menu
Twice for: FAX Diag Menu > Run FAX Test > Reset FAX Params > Change FAX Params > FAX Param Report > FAX Trace Report > Speaker Mode > Ring Monitor > CNG Monitor > Signal Monitor.... Repeat.
Three Times: Print Tests Menu > Nozzle Test. Pressing OK gets you this:

4. Press OK on one of the three Service Menus.

5. Press CANCEL several times to back your way out as needed or until the normal screen appear.

LCD Screen & Cursor Test
Play Pong Game:

1. Press * and # at the same time, and then release both keys.

2. The display should read "Enter Special Key Combo". Press 7664.
3. A yellow paddle appears. It moves only Horizontally using the right & Left Cursor Keys.
4. Press OK to pitch ball.
5. Press Cancel to exit.

Extended Self Diagnostic Test
1. Press OK & Cancel Button simultanously

Semi-full reset
This will reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold Plus (#)[next to zero] and 6 while plugging in the power cord.
3. Repeat steps one and Two, Two more times for a total of three times.
This will perform a maintenance cycle upon the third restart.

Now you may want to print a self test report by pressing "Setup" and then 1, then 1 again. or Clean the heads by Pressing Setup > 5 > 2

OOB NVRAM RESET (Remove Air in Hydrolic lines)
1. Turn Power off using power button.
2. Hold down the CANCEL & OK buttons & keep them held while powering on the printer.
Keep them held till the printer shuts itself back off. (It will shut off without you hitting the on/off button.)
3. Then power it back up normally by hitting the on/off button. It will warm up normally except it will display a message "OOB NVRAM RESET" & it will then do about 3 minutes of priming & pumping up the ink in the tubes that run from the cartridges to the print head.
4. You then can run a test print in the tools section.

Semi NVM Reset
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold the (#)[next to zero] and 6 buttons while plugging in the power cord and keep both buttons depressed for at least five seconds.
3. Printer will shut off
4. Press Power on and unit will begin the Semi NVM reset.
The unit will clean its heads and the pump will cycle several times to prime the hydrilic lines and purge out any air.
Then a Maintaince cycle will begin.

There are more codes like 124, 127 you can enter. But be carefull to use.
In one case you can enter new ID's MAC adresses, and parameters for the printer. But i don't now wich parameters will change so i did not changed them at all.

Jan 14, 2011 | HP Photosmart 3210 Printer

1 Answer

Red will only print on test page.

So what you need to do is clean the cartridge from the printer all the three steps cleaning..(clean cartridge,prime cleaning,intermediate cleaning)..
once the cleaning is done..try to make a copy..if its still the same..change both the ink cartridge and then try to make a copy..if it resolves the issue then cartridge is defective..if it does not resolve the issue then printer is defective..

Mar 09, 2009 | HP DeskJet F380 All-In-One Printer

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