I'm going to assume..you've got an iPhone.. Simply because apple seems to have a "list" of approved blue-tooth items.
Unless your "JailBroken" (google only, please do not ask), if the said bluetooth device will not connect, consider updating your iOS to 5.1.1. or 6.0, or simply deal witht thefact..it won't work... Older deviices (3gs and prior) don't support things like A2DP (blue-tooth bi-direction communication, like a head-set)... and unless (jailbroken..see above about google). will simply not work.
If your NOT talking about an iPhone..you've got me.
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