When I follow the instructions to adjust the "media rest" position everything appears to work well. However, when I print the next label it reverts back to the same spot, before adjusting the position
To be sure we're talking about the same thing, you pressed MODE twice, then used UP and DOWN to align it, right?
Have you checked your Printer Preferences and Printer Defaults? Could be a label size setting somewhere. Preferences follow the Windows user, Defaults follow the print device.
Try to restore factory settings if all else fails. I have to do this quite often. Best to start with a clean slate.
Here's the manual if you need it:
http://tinyurl.com/yb2rpd4
Hope this helps! If so, please leave a rating!
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