Question about Sennheiser HDR-45 Consumer Headphones

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Loss of sound on TV

After using the headphones I now have no sound on my TV. The TV insists that the headphones are still in use. Any ideas please ?

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6ya6ya

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Hi there,
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Posted on Jan 02, 2017

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1 Answer

How do I get sound from headphones and LG t.v at the same time?


OK, play music and try to plug and unplug several times.
if sound heard form phone just leave.
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I GET GOOD RECEPETION BUT WHEN I CLICK THE TV TO STOP SOUND IT ALSO STOPS SOUND TO MY EAR PHONES WHAT IS WRONG


From the initial details of your problem it is unclear what equipment you have connected and what you are trying to listen to with your headphones.

Please describe exactly what piece of equipment your headphones are plugged in to. If it is a TV or a stereo system, please provide the model number for it.

If you are using wireless headphones plugged directly into your TV, please provide the model number of the headphone and for the TV and whether you are plugged into the EARPHONE jack, or the LEFT and RIGHT AUDIO OUT jacks.

If you are trying to listen to your TV audio through a home stereo amplifier, then please describe what type of cables you are using to connect the TV or set top box to the stereo (HDMI, RCA stereo, etc).

When you say that you 'CLICK TV TO STOP SOUND', do you mean that you are pushing the MUTE button on your TV's remote control?

Normally, pushing the TV's MUTE button will turn off the sound for both the TV's speakers and for the headphone output.

It is usually possible to shut off just the TV's speakers and leave the headphone volume active but in most cases this must be done through the TV's AUDIO OPTIONS MENU. For most TV's there is usually an option there to TURN TV SPEAKERS OFF.

Please comment back here to this page and provide as many additional details about your current setup and how you normally use your heaphones and I will respond as soon as I see it with any additional assistance necessary.

Thank you and take care.

Joe.

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How can I mute the headphone jack on an Insignia 22" lcd TV? The remote control will mute the internal speakers but not anything plugged into the phone/headphone jack. Must I open up the TV and make an...


As an idea, I was thinking as I read your post, I thought that this would be an ideal application for a pair of "Wireless/Ired Headphones", you could plug these into the headphone socket, and then use these to hear your sounds, these units have a mute on board.
You could indeed wire it into, the unit going in through, the back of the, set. You could wire it up, but in reality, it would be better to use a third party device and that way would not compromise any warranty.

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please rate this solution?? hahaha lol here you go

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The only solution is to send it back for repair, to HP. Sound drivers and other software will not fix a soundcard/speaker hardware issue. They stated they need to either re-seat the sound card, or replace the card itself. It is not just the speakers, but the card itself. Try using headphones, you will hear the same problem. Send it back for repair, and INSIST they fix it the first time.

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User problem!! The main TV volume and the headphone volume work independently so you can have the TV volume set at zero and use the headphone volume. However I suggest getting a pair of headphones with it's own volume control.

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