Loss of sound on TV

OK, play music and try to plug and unplug several times.
if sound heard form phone just leave.
otherwise get replaced the headphone socket.

From the initial details of your problem it is unclear what equipment you have connected and what you are trying to listen to with your headphones.

Please describe exactly what piece of equipment your headphones are plugged in to. If it is a TV or a stereo system, please provide the model number for it.

If you are using wireless headphones plugged directly into your TV, please provide the model number of the headphone and for the TV and whether you are plugged into the EARPHONE jack, or the LEFT and RIGHT AUDIO OUT jacks.

If you are trying to listen to your TV audio through a home stereo amplifier, then please describe what type of cables you are using to connect the TV or set top box to the stereo (HDMI, RCA stereo, etc).

When you say that you 'CLICK TV TO STOP SOUND', do you mean that you are pushing the MUTE button on your TV's remote control?

Normally, pushing the TV's MUTE button will turn off the sound for both the TV's speakers and for the headphone output.

It is usually possible to shut off just the TV's speakers and leave the headphone volume active but in most cases this must be done through the TV's AUDIO OPTIONS MENU. For most TV's there is usually an option there to TURN TV SPEAKERS OFF.

Please comment back here to this page and provide as many additional details about your current setup and how you normally use your heaphones and I will respond as soon as I see it with any additional assistance necessary.

Thank you and take care.

Joe.

As an idea, I was thinking as I read your post, I thought that this would be an ideal application for a pair of "Wireless/Ired Headphones", you could plug these into the headphone socket, and then use these to hear your sounds, these units have a mute on board.
You could indeed wire it into, the unit going in through, the back of the, set. You could wire it up, but in reality, it would be better to use a third party device and that way would not compromise any warranty.

if you have a stereo unit(am+fm reciever) that has output to speakers, connect the out jack of the tv to input on back of stereo unit(aux in or cd input) then you can have output to headphone and speakers also.

If you are getting AM sound, but not FM, its because the headphones you are using are shielded for interference. This shielding is what is causing you not to be able to pickup FM, as the headphone wires are what is used as an FM antenna for the unit. Try using a CHEAPER set of headphones (Yes, I said cheaper). Cheaper headphones usually don't have the shielding. Usually these types of headphones have both wires for the headphones bound together as one wire.

GKLHKJHKLHKLHKLHKLHKJLHKL




please rate this solution?? hahaha lol here you go

The only solution is to send it back for repair, to HP. Sound drivers and other software will not fix a soundcard/speaker hardware issue. They stated they need to either re-seat the sound card, or replace the card itself. It is not just the speakers, but the card itself. Try using headphones, you will hear the same problem. Send it back for repair, and INSIST they fix it the first time.

User problem!! The main TV volume and the headphone volume work independently so you can have the TV volume set at zero and use the headphone volume. However I suggest getting a pair of headphones with it's own volume control.

You need a wi fi tv headphone system with adjustable volume, like this one.

please repeat your setting first- and then disconnect all speaker out.
connect your speaker one by one until you find the bad one and change it-you can also apply contact cleaner spray over volume control and move it many times-please do not forget yo unplug headphone jack first.