Brother DCP 115C All-In-One InkJet Printer Logo
Posted on Nov 14, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a machine error 36 of brother dcp-115c help me

Firstly my printer cleans itself for a long time and starts to print normally. suddenly makes strange noises, after 1 page says "unable to print. See troubleshooting and routine maintenance chapter in user's guide." and stops to print. i cant on/off.
i read you instructions for finding error. i says "machine error 36"

  • Anonymous Mar 22, 2009

    I have the same damn problem

×

2 Answers

Igor Studennikoff

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 145 Answers
  • Posted on Nov 14, 2008
Igor Studennikoff
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Governor:

An expert whose answer got voted for 20 times.

Joined: Oct 15, 2008
Answers
145
Questions
0
Helped
68574
Points
339

Machine error 36
**Head/carriage unit travel error***

Try to find any obstacles on the travel path of the head/carriage unit. If you cannot find, next steps are:

- Replace the carriage PCB.
- Replace the head/carriage unit.
- Replace the CR encoder strip.
- Replace the carriage motor.
- Replace the main PCB.
- Replace the power supply PCB.
- Replace the maintenance unit.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

  • Expert 256 Answers
  • Posted on Jun 07, 2011
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Joined: Feb 04, 2011
Answers
256
Questions
1
Helped
512943
Points
332

Hi,

The error message 36 may happen to come in your Brother printer due to some physical damages. Thus, you can solve the issue by replacing these damaged parts of the printer. You need to replace the maintenance unit with a new one. It is good to upgrade the carriage PCB, head or carriage unit and carriage motor, if these are causing the issue. The main PCB of the printer may also get the issue and you need to replace the main PCB. You may also need to replace the power supply PCB if it is damaged.

Ad

5 Related Answers

Anonymous

  • 832 Answers
  • Posted on Mar 08, 2008

SOURCE: Unable to clean

you need a new waist ink absorber box and have to do a reset. The absorber box can be purgchased from a service partner (see brother homepage of your country). Same procedure:
http://www.fixya.com/support/t139675-need_reset_purge_counter_due_error_46

Ad

Anonymous

  • 3587 Answers
  • Posted on Mar 13, 2008

SOURCE: ELo Sir

hmmm...not too happy...can you fire it up disconnected from computer? run a default settings check,and test page.

A

Anonymous

  • Posted on Jun 23, 2008

SOURCE: Unable to clean

unable to clean troubleshooting maintenance user guide

Anonymous

  • 61 Answers
  • Posted on Apr 23, 2009

SOURCE: brother dcp-115c usb printer is

Hello

You can download user guide.
FAQ and troubleshooting

Best regards,
Zizzler

Jonnhzz Chan

  • 186 Answers
  • Posted on May 24, 2010

SOURCE: printer won't print

..if not mistaken, the error message is Unable to clean, which indicate you will need to replace the waste ink pad and reset the waste ink counter.. you will need to send to the local service centre to get it done..

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....

The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.
3helpful
1answer
2helpful
1answer

My printer DCP-115C show out the error code "Machine error 4F". How to solve it?

Unfortunately this is an error in print head and need replace.New print head will cost you as much more then new printer then think about new printer.
0helpful
1answer

Red will not print after cleaning several times

There may be a problem with the printer's mechanism, electronics, or even the software. You should probably contact the company, and explain the situation. Presuming you have an internet connection, they may be able to correct the software via your computer, over the internet. You'll just have to allow the company access to your machine.
0helpful
1answer

Automatic cleaning

To ensure consistent print quality and prevent damage to the print head, your Brother machine will perform maintenance purges of the print head at regular intervals. These purges remove any air or debris that may have gotten into the print head manifold. Your machine will use the minimum amount of ink necessary to perform this operation.

I hope it helps!!!
3helpful
1answer

Unable to clean message in brother dcp-115c aio

I saw on this site codes for another MFC to clear memory and reset the cleaning unit count code to zero. It worked on two of my brother mfc 820cw units. The third mfc 5840cn had unable to print error message 46- nothing at Brother. they want you to take everything to a repair shop.they don't help at all. Then the error went to 4F when I tried toclear the memory.As Iunderstand that message- it means I have to replace the printer head. Have no clue where or what it is. But I can read a manual as well as anyone and follow directions to fix it! Can't be worse than it is now! Good luck
0helpful
1answer

My printer have problem

you need a new waist ink absorber box.
Search this forum for error 46 or unable to clean. the procedure is explained many times (identical for all brother inkjets)
170helpful
8answers

Unable to clean error on Brother DCP115C

Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.
0helpful
1answer

I cant to move my DCP-115 to the maintanance mode

First button is MENU then start b/k copy then 4x arrow-up....
Not finding what you are looking for?

4,953 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...