Clicking in the water pump for the Kenmore Elite H3 Washer

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Hello,

The F2 error code mean that the washer didn't drain the water within the normal time it takes to drain,usually the reson the washer hasn't drained properly is because the filter screen on the drain pump is clogged with debris. this tip i have written will show ya how to clean the filter on the pump.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after



GENE

Something may be stuck in the pump impeller causing it to make a clicking or rattling noise. Disconnect power then remove the lower front access panel to access the pump filter and the pump impeller.

Remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Drain the water into a bucket or shallow pan and lay a piece of towel under the pump filter prior to the removal of the filter. Turn the filter knob counterclockwise to remove and clean it. Reach in the pump to check if it is restricted or detached from the pump motor spline. Replace the pump assembly if the impeller is broken or detached.

EVEN THOUGH YOU CLEAR THE FILTER, SOMETHING MIGHT GOT THROUGH AND WENT INTO THE PROPELLER ON THE PUMP MOTOR.

THIS WILL GET WET A LITTLE. REMOVE THE PUMP ASSEMBLY COMPLETELY OUT, THERE WILL BE THREE SCREWS THAT IS ON THE PUMP SIDE. REMOVE THAT AND CHECK INSIDE.

TIMOTHY DO 714-334-1998

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Regarding 'suds', the junk in your filter could be affecting the thin tube going from the pump area to the 'pressure switch' near the controls. This should not be blocked, remove clip from top & blow into it (after cleaning out the filter). If blocked clear it out. Do not wait for filter to clog up. Check it now & then, according to usage.

HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects(located, and mounted on the actual pump)
• If the above does not correct the problem replace the pump

Based upon your description, the drain pump has either failed or the pump filter has become clogged.
To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) BE READY TO CATCH LOTS OF WATER. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.

Your filter on your pump is probably clogged with lint and other stuff. You have to remove the bottom front panel, 3 screws. The panel will drop and come off. The filter cover is right in front. Get yourself a bunch of towels and unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in.

I found a sock in the black accordian style drain that comes directly off the drum before the pump...hopefully this takes care of the problem.