Lens stuck The camera lens is stuck in the out position and the camera won't turn on at all. The camera was working just fine a the day before this happened. I have replaced the batteries and attempted to turn the camera on an off several times.

The lens and housing will probably need to be replaced, but I would take it to a camera repair shop and have it checked to rule out other problems before proceeding with repairs.

hey, I had the same problem when I accidentally droped my camera, some parts in the mechanism are probably broken or jammed.

Most likely repairs required.

Hi,

This error indicate that focusing ring got stuck or jammed due sand, dust or may be due to external shock caused by dropping the device.

• Try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
• You can gently bump the camera to try to free the focusing ring.
• You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
  

If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Hi,

Canon E18 error shows when the lens gets stuck while trying to extend.

• This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
• You can gently bump the camera to try to free the focusing ring.
• You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
  

If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Hi there i like to inform you that its a lens guide pin problem. It is damaged or out of lens guide line. Thats why its stuck. The solution is only replacing the lens. But before that if you want to take a risk then on the camera and give a twist on the lens. Be careful. not much twist, just little. After that turn off / on the camera. If its working then fine. Other wise only the solution is contact with the service center and replace the lens.i am sure your camera lens position like a below mentioned picture.. before all this try to follow those step for luck.


1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.

just take out the battery ....charge it ...and put it back....switch off and switch on the camera once....should work fine

My camera stopped working during a wedding. The lens is stuch out, it will power on, but right after turning on, it beeps 3 times, then turns off.
Hope we find a solution!

Lens gets stuck and wont take pictures. Turn back on and it says retry power on. Thats helpful. :(

Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

PS Tried the Sony online chat support - useless!!!!

Check out the Samsung Tech Help Team But A stuck lens that is then given some 'help' does not bode well- these are very delicate mechanisms- Chances are it is now damaged - and repairing Digi Cameras is not an economic or technicalfeasability