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First of all make sure the volume is high. Try talking in speakerphone mode. If you can hear in speaker phone mode, then your ear piece might be not working.
first of all check your profile(volume)settings .If still your are having that problem then it should be a problem in speaker itself that is speaker may be damaged .its better to replace a new speaker.
Set up the callers in your contacts. You must have the area code for the name to show up. You must dial the area code for the name to show up when dialing out.
The hearing problem could be the person you are talking to, if your volume is all the way up. If you are sure that it is you I would talk to a motorola technician. Let me know how it goes.
Turn up the volume control. Don't have the manual in front of me but go into phone settings and look for the volume settings( not the ringer). Check in your manual, you'll find it.
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