Question about Brother PC-420

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Stitch doesn't catch

Was working fine, but now it doesn't catch the stitch

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  • gracet
    gracet Sep 09, 2012

    Thank you. I think it needed a cleaning, especially under the plate. I used my vacuum cleaner, as well as my air cleaner for my laptop, then changed the needle and it worked. So simple, thank you again.

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2 Answers

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  • Brother Master
  • 7,365 Answers

Have you tried changing the needle?
clean under the needle plate for lint or thread

Posted on May 08, 2012

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  • Brother Expert
  • 300 Answers

The only thing YOU can do is to put in a brand new needle, a bent needle will cause that problem. If that doesn't work, you need to bring it in to a Brother shop for adjustments.

Posted on Sep 07, 2012

  • gracet
    gracet Sep 09, 2012

    Thank you.

  • jessica silver Oct 01, 2012

    any chance you can tell me if the adjustments can be done ourselves without voiding the warranty? I live in Canada and have to cross the border for any physical help from brother... gets expensive quickly as you can imagine!

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