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Posted on Nov 22, 2008
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Can't cancel documents in the queue

I want to cancel a printing document and I click on cancel on that document and it says it's deleting but it never does. When I want to print another job, the first document (the one that didn't print and was cancelled still shows it's deleting) and the new job is listed but won't print. It's like I'm stuck in the queue in limbo. Even if I shut the printer off and restart the computer it's still there!

  • 4 more comments 
  • grt2b1915 Nov 22, 2008

    I did get it to cancel the 2nd document in the queue but the first one doesn't cancel. It still shows the Status as deleting and won't print that job or any that come after; in other words, I've just lost the printer! I've tried cancelling the first job on and offline but nothing works.

  • reneelee25 Dec 22, 2008

    I have the same problem. Tried turning off the printer and selecting "cancel all", but the document is still deleting.

  • Anonymous Jan 14, 2009

    won't remove cancelled job even when printer power is off. help! it blocks all others jfr

  • Anonymous Apr 09, 2009

    Tried everything above, same problem, still stuck.

  • sarah481 Apr 22, 2009

    ditto...its so good to see it happens to others..
    still copies ok but will not cancel printing document and
    blocking all other jobs


  • Anonymous Apr 23, 2009

    I just had the same problem,,,,NOTHING cancels this stuck print job!! I can't print anything~

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  • Posted on Nov 22, 2008
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Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

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  • Posted on Jul 29, 2013
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I want to cancel a printing document and I click on cancel on that document and it says it's deleting but it never does. When I want to print another job, the first document (the one that didn't print and was cancelled still shows it's deleting) and the new job is listed but won't print

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Related Questions:

0helpful
1answer

How do I cancel documents in a queue

Cheers james heron

To cancel a queued document, there are several ways, it is best to go to printing devices and open what is printing the printer you want to cancel, click Cancel and disappear the document.
cancel-documents-in-queue-3yd5oaqhykbr2qilonoqer23-5-0.jpg
In many cases this does not help then you click cancel, the document continues to appear, that's when it works best to turn off the computer and turn it on again.
Another thing you can do to disappear a file from the print queue, disconnect the printer's USB cable and connect it again, for it can do so from your computer or from the same printer.

Another way that can work is, turn the printer off and turn it on again, you should always look the team to lose the memory of what is printed, in order to begin again.

How to delete documents in my printing queue en Rellenado
0helpful
2answers

What to do if after canceling the printing in queue document its status is still showing deleting ?

Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.
0helpful
1answer

How do i cancel a printing on my laserjet 1100a

The document you sent to the wrong printer is still in the print queue. You need to go into the print queue and delete the document there. You may need to click to control panel, click on the laser jet printer and delete the wrong document.
1helpful
2answers

I cannot cancel a job in my printer

Hi, if showing, right click printer icon on bottom of screen. Menu if showing, click jobs waiting.

Right click on the work you wish to cancel, menu click delete, that should clear the box of the print job.

Alternative. Click Start/Printers & Devices/Right Click Default Printer/Click Properties/Click See Whats printing/Right click print job menu/Click dropdown Delete.

0helpful
1answer

I have a Xerox Phaser 3250 printer. I went to print one page of a 1500 document and it got the message to print all of the pages. How do I cancel the printing? Help!!!

Quickly try to press cancel on the printer and then turn it off. Then Open the print queue and right click on the document and select "cancel" you may need to do this a number of times, and if you can't get it out of the queue, reboot the computer and delete it then if it is still in the queue.
0helpful
1answer

Docs in queue won't cancel so I can print another document

turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer
0helpful
1answer

I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning

Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~
0helpful
1answer

Failing to cancel a document from queue

When a document does not cancel, it is probably due to a Print driver error. I would delete the printer from the printer queue. Then click on add printer and reinstall it again. It should see the driver and reinstall. If this does not work, re-install the printer from the cd..


Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

Unable to Cancel Documents in a Print Run

if you want to stop a print run simply press the stop button on the printer
next go to the control panel and get to the add a printer section
click on the printer and open up see what is printing
highlight all in the print queue and delete it there no print queue , nothing to print
to be sure and not waste paper remove all but 1 sheet and press the start button
keep using that paper until what is spooled in the printer memory has been used
1helpful
2answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner

To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.
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