Lexmark JetPrinter X1185 All-In-One InkJet Logo
Posted on Nov 23, 2008

Printer prints solid black block at end of page

When I scan and copy a page on my scanner the page comes out correctly except at the bottom of page, there is a 2 inch black solid block that goes across bottom of page. It also shows this black block when I preview.
I have tried all settings, cleaned ink cartridges, etc.

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 8 Answers
  • Posted on Dec 10, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Problem Solver:

An expert who has answered 5 questions.

Joined: Dec 21, 2007
Answers
8
Questions
0
Helped
1072
Points
5

You have to replace the white tape, connecting the scanner sensor with the printer PCB. Printer prints solid black block at end of page - 26642b8.jpg

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

When making copies, only a part of the document prints; the rest is solid black.

Solid black in a copy typically means that the scanner is partially blocked. Open the top, where you'd place a sheet to be copied, and examine the small strip that runs down the side (left, most likely). See if it's clear, or if something is covering part of it.
Most copiers don't use the full size scanning plate for copies, but use a strip that scans the paper as it moves across it. If something blocks part of it, you get the black area.
0helpful
1answer

Problem for HP Color LaserJet 8500 Printer Black line on the left side printed page while making copy on HP. This problem occurs only while loading the page on the top tray HP 8500 printer. No black line...

Hello,
This is usually caused by something on the scanner glass. Check for dried ink or correction fluid on the scanner glass. We have a short article about solving this type of issue posted here: http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

0helpful
1answer

Copy or Scan problem

Open up the doc feeder and clean the scanner glass
1helpful
1answer

In copy or scan mode, the page is almost all solid black

The scan assembly has gone out. Parts are not available except the entire scan assembly, I can get you a part number and price if you like.
0helpful
1answer

Solid black line when scanning or copying from KODAK ESP-3

Get a damp soft cloth and clean the scanner glass. If that doesn't resolve the issue there is a chance the scanning unit itself is damaged.
Let me know.
Cheers, Chris
0helpful
1answer

Scanner and copier do not work

In your case, the scanner light is not lit during the scan or copy. If you print something from the pc, it would print just fine. Try to powercycle the printer, then try copying again. If it persist, scanner is defective but you may still use it to print from pc.
0helpful
1answer

Copies are solid black

first try scan doucument to the pc if it is also come black then change scanner assy,
if problem is not found then replace logic card
0helpful
2answers

Copies Poorly (black)

sounds like a resolution issue in the scanner settings.

http://tinyurl.com/6qcpgy
0helpful
1answer

Scanning and copying all in one 5610

pls. check ur scanner cartridge move or not if it is move then

set the default settings of printer menu

if the problem resolve pls. remark me
0helpful
1answer

The copy function prints a solid black page?

Do you see the light going all the way across? The printer may be having power issues. You should make sure it is plugged into the wall and not into a surge protector or a power strip.

If the light is not coming on then there is an issue with the scanner bulb and if the printer is plugged into the wall then you should call hp and see if you can have it replaced.
Not finding what you are looking for?

120 views

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...