Hi, I think this will help you. Go to
www.gateway.com, and click on Support. On the next screen, type in your serial number and click on Submit. That will take you to a page where you can download what you need or get other stuff, like manuals. Example, click on My Downloads and then tell them which operating system. You may spend a little time but you'll get what you're searching for. Best wishes.
Model:
ESSENTIAL 433CSerial #:
0017892149EditShip Date:
3/8/2000Warranty Expires:
EXPIRED
Problem Solved!!!
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