Hi there I am getting code c31-23 can you please
This is one of the most common problems on sony camcorders. It is caused
by the loosening or loss of the rubber roller inside the tape drive
mechanism. Try tapping the top of the cam when the tape is inside. If
this doesnt work, open the tape deck and look inside to see if you can
spot a single rubber roller inside. If not, then the roller has worked
itself loose or gone AWOL missing..:(( However, fear not...the solution
for this is to go to an office supply store and obtain one of those
compressed air cans used for dusting off keyboards and such. Amazingly,
the plastic tip on the compressed air can (where the air comes out) can
be used as a replacement for this rubber roller. It fits the metal
spindle that formerly held the roller perfectly and allows the cam to
function without the rubber roller and without the dreaded C31:23 "your
camera is dead and useless and will no longer function" evil Sony
message... Check out this link for a discussion of this problem:
http://wvstephens.blogspot.com/2008/05/sony-handycam-c3123-3123-error-easy-fix.html
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