Set up and ran install. test page comes out with little if any print.I've taken all the heads out and cleaned them with rubbing alcohol. Put in new cartridges. still not success. Have searched for new drivers and found that I've got the right ones... NOW WHAT! Cindy
There's an important step that HP leaves out. Even a check of their faq.'s will result in wrong information. I finally checked with live help and this is the advise that finally worked:
How to fix the repeat alignment issue with HP All-in-One Printer
Hi,
Check the following link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=91466
However, perform the following steps:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
Regards,
Sagarjd
Hello,
I ended up replacing all the printheads in mine and it worked fine!
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