After i remove all the powder waste, when i place back the toner its shows error occurred please call service person C7990
SOURCE: waste toner full and now message error occured
remove the drum unit. on the part of the unit that goes first in machine is the is waste toner container. on each side of the container there is a screw, remove one screw and pull out the cover. slant the unit and the waste will come out
SOURCE: "error occured,call service person
Try unplugging it for 10 minutes. While unplugged, press and hold the start and stop but for 10 seconds. Double check for any paper jams. Just the smallest piece can jam it up. There should be a list of error codes for anything wrong. List paper jam would have an error code, change toner, change or clean ink, ect. Is this the only message you get? If that's so, try the steps I mentioned above so the machine resets itself. It the problem still occurs, let me know I will gladly help you to correct this problem.
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