The default setting for this scanner is EAN13 enabled. This means that all 12 character barcodes will be changed to 13 characters by adding a zero in front.
How to Disable:
Open the manual that came with the scanner (it's available to download on the Cipherlab web page if you don't have it).
Find the UPCA Parameters barcodes (currently page 29). The next heading down is Convert to EAN13. You will see the disable and enable barcodes.
1) Scan Enter Setup Barcode (on practically every page of the manual at the bottom). The scanner will beep 6 times.
2) Scan the Convert to EAN13 Disable barcode. The scanner will beep once.
3) Scan the Update barcode at the bottom of the same page.
Your scanner should now read both 12 and 13 character barcodes correctly.
Hope this helps:)
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I have exactly the same problem! Any help would be greatly appreciated!
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