- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds like you are using an incompatible ribbon. Please post the configuration for the printer which is on the left side under the cover (white sticker) and your ribbon part number. If you are sure both are correct you may have a defective print ribbon or your printer will need service. Contact TulsaBiz.net for more info
Possible Cause 1: The print ribbon has broken or is not installed.
Solution 1: Trim the broken ribbon evenly and tape the cut end of the ribbon to the ribbon on the take-up spool. Install the ribbon cartridge. NOTE: Do not switch take-up spools when fixing.
Possible Cause 2: If the ribbon type is K or KT, the print ribbon is at the end of the roll.
Solution 2: Load a new roll of monochrome print ribbon.
Technical issues:
•If you have recently changed edge-to-edge settings using the SmartDriver, printing might be too close to the edge of the card. Change edge to edge settings.
•You might have moved the print ribbon while the printer power was off. The next card will print correctly. The printer is designed to allow you to fix problems while the printer power is on.
•If the print ribbon is stuck to the card, the Intensity setting might be so high that printing causes the ribbon to stick to the card. Lower the Intensity or power setting.
•The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).
•Printing might not be positioned properly on the card. Change the "Left/Right" position of printing (using the SmartDriver) so the printing begins and ends on the card.
The printer needs to be serviced, The Monochrome issue could be related to a problum with the RFID chip in the take up wheal of the ribbon, but the duplex offset can only be adjusted by an authorized service provider using a special password and diagnostic tool. www.TulsaBiz.net offers a depot service.
The rollers in the printer that move the card wear out and the rubber degrades over time, You need to have all the roller replaced and the printer should function like new. Contact MIdWestIDSolutions.com for pricing on parts or service.
PR-01726 Ribbon Out
Out of print ribbon.
Possible Cause 1 : The print ribbon Cartridge is empty.
Solution 1 : Reload the print cartridge. Change the cleaning sleeve and replace the cartridge in the printer. Run a cleaning card as soon as printing is completed.
Possible Cause 2 : The printer ribbon is not loaded correctly.
Soultion 2 :Load the printer ribbon correctly and then close the cover.
Possible Cause 3 : This ribbon has been completely used.
Solution 3 : Use a new roll of ribbon.
Tips for Success
* When this message appears, replace the old ribbon with the new ribbon of the same type. The printer has already prepared the card data for this ribbon type. You can change the colors of monochrome ribbon (such as from dark blue to gold).
* If you must change the type of ribbon (such as (YMCKT to KT) when this message appears, install the new ribbon, cancel any cards waiting to print, and change the ribbon type settings. Finally, return to the card creation program to send the card data to print.
* If the ribbon was repaired, the wrong take-up spool was used. Repair the ribbon again, using the correct take-up spool.
If you cannot fix the problem contact your service provider for assistance.
Hello, The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options. The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer. Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem) Aside from that you: May have a counterfeit (non-Datacard) ribbon A bad RFID tag Someone removed your RFID tag You need a firmware update (weak RFID tag) A bad RFID reviver in the printer, which is a fairly cheap repair. Basically try a new print ribbon if that does not correct the issue, have the printer serviced. www.TulsaBiz.net
cards are not printing with full color
printer says black ribbon when color ribbon is installed how do I change
data sent does not match requirements for track 1 (MS-01401) Datacard SP55
×