I'm sorry that the Camcorder is displaying the error message. Please follow the troubleshooting steps provided below and check the operation:
1. Please insert a different disc and close the disc tray firmly.
2. Perform Reset by following steps:
1. Locate the RESET button behind the LCD panel of the camcorder.
2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
3. After 2-3 seconds has elapsed, release the RESET button.
3. Perform a manual power reset by following the steps:
1. Turn off the camcorder.
2. Disconnect AC power adapter.
3. Remove the battery pack.
4. Move the POWER switch to the CAMERA position for 15 seconds.
5. Move the POWER switch to the OFF position.
6. Reconnect the AC power adapter or reinsert the battery pack.
7. Turn on the camcorder.
If the issue persists after following all the steps service will be required. You can find repair information and initiate service at:
http://eservice.sony.com
Thank you for your time.
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