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For purposes of discussion, lets say you are the caller. The "busy" signal may be a "reorder" signal. A reorder signal indicates that that the network inbetween your network and the recipient's network (or just the recipient's network) can not "find" a route back to your network. If you had received a busy signal, you reached the recipient's network but the recipient was on another call. If the problem is a "trunk" failure, the solution is beyond your reach. If it is a line failure, a call to the phone compan
Are you getting a continuous busy signal, or just five or six quick beeps then a dial tone?
If the latter, you have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
If the former, please add a comment to this question and specify the make and model of your phone.
You have a short circuit somewhere...start by unplugging the phone from the phone jack in the wall. Wait 15 minutes or so for the line to clear, then try calling your number from another phone. If you hear a ring, the problem is either in your phone internally, or the cord connecting the phone to the jack (which can be replaced at Radio Shack or similar). BTW, are there other phones in the house? If so, do the same with them one at a time to isolate the problem. If disconnecting all phones (and waiting) doesn't clear the problem you have a short elsewhere, such as house wiring, or the phone jacks. But a busy signal ALWAYS indicates a short... good luck.
You are probably trying to dial out on an intercom button. This will give you a busy every time. You may have to dial 9 to get out.
To test your phone, 1st find out what your intercom number is (press feature*0 and then press the intercom button) Your display will show you the intercom number of your telephone. Then try to make an in house intercom call to another working telephone. If that works have them call you back.
The next step is to find out if you have any lines programmed to your phone. (press "feature*0) and then each button on your phone. The display will show you what is programmed on that button. If you have any that say "001 Line001" or such those are the outside lines to dial out on. Hope this helps.
Bill C. www.dyna-tech.us We provide remote programming and tech support for NorstarCICS MICS and Call pilot 100/150.
With one CO line you can only make or receive one external call at a time. You can have extensions connected on intercom calls, but once your CO line is in use, anyone calling in will get a busy signal, as will anyone in the office trying to make an outside call. You'll need additional CO lines if you want to have several outside calls going on at once.
You can activate Call Forwarding whenever you want your calls to be
sent to another phone, including a mobile phone. Once activated, all
your calls will be sent to the forwarding number you request. Each time
a call is forwarded, you will hear one short reminder tone on your home
phone, but you will not be able to answer the call from your home
number.
1. Lift your telephone's receiver and listen for a dial tone.
2. Press *7 2.
In some areas you must use 72#
Dial 1172 on rotary or pulse-dialing phones.
3. At the tone, dial the telephone number where you want your calls transferred.
You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.
4. If the call is not answered or the line is busy, hang up and call the number again within two minutes.
You will hear two short tones telling you that Call Forwarding is activated.
5. Hang up the receiver.
Deactivating Call Forwarding
Turn Call Forwarding off when you want to receive calls on your home phone.
1. Lift your telephone's receiver and listen for a dial tone.
2. Press * 73.
In some areas you must use 73#
Dial 1173 on rotary or pulse-dialing phones.
3. Listen for two short tones.
Call Forwarding is now off and you will receive your calls at your home number.
unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
wg
Try unplugging all telephone (including the base unit), then try to call the number again. If there is still a busy signal, then the problem is with your telephone line/connection and you need to call your phone provider. On the other hand if the number rings, then chances are that base unit is defective (or one of your other phones physically connected to the tel line.).
To verify that it is the base unit or one of the other wired telephones, reconnect them one by one and determine which of them will cause the busy signal. Problems like this can be caused by a power surge, near lightning strike or a simple component failure.
If it is the base unit, it is very likely an electronic problem and therefore would require familiarity with components and circuitry diagnosis, soldering and use of a DVM. Perhaps your best bet would be to seek the services of a qualified phone technician.
Hope this be of some help/idea. Post back how things turned up or should you need additional information.
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