SOURCE: Panasonic NN-T687 (The Genius) door
You will need to remove the oven from the frame, then remove the outer cover from the door.
Once the outer cover's off, you'll be able to see that door opening button presses against the door opening lever, which presses up on the door key/hook to open the door.
Usually the problem is a broken door opening lever.
You can order that part directly from Panasonic here.
Once it's fixed, if you want to download the owner's manual, it's here.
We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
We're happy to help and we appreciate your thoughtful rating of our answer.
SOURCE: Door Release Button not working on Panasonic Microwave NN-T664SFT
The problem I had experienced with the Door not opening easily will be resolved by removing the micowave oven top cover with a tamper proof torx head, replacing the door switch and reinstalling the top cover.
SOURCE: My panasonic microwave model number
Here is a link to the support page for a similar model:
http://www2.panasonic.com/consumer-electronics/support/Home-Appliances/Microwave-Ovens/Prestige-Countertop/Built-In-Microwaves/model.NN-C994S
And here is the direct link to the User's Manual for that model:
http://service.us.panasonic.com/OPERMANPDF/NNC994S.PDF
To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.
You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.
See page 12 of the manual for instructions on how to operate the CHILD SAFETY LOCK feature.
Hopefully the procedure will be similar enough to be useful.
Basically it says the following:
To ENGAGE the child lock, press the START button 3 times.
And to DISENGAGE the child lock, press the STOP / RESET button 3 times.
Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.
I hope that was helpful to you, good luck.
If you choose to rate this solution using the Thumbs Up scale provided, I thank you very much for your time and consideration.
Joe.
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