The unit is an almost new unit that I have had for three years and used only a few times. The engine starts right up, the blades engage, the unit won't move forward. I remember a home depot guy saying that it is a pin or something that is an easy fix? Not sure what he is talking about
I had the same problem with my 5HP Dual stage (C950-520240) Canadian model and found that the arm connected to the traction cable (part #85449 "Shaft Traction Clutch") which forces the friction disk up to the rubber friction wheel had a cracked weld and had bent, preventing positive contact with the rubber friction wheel. The drive wheels would turn if you lifted the back of the machine off the ground, but would not work if under load. First I replaced the belt and rubber friction wheel, but no go. I had to basically disassemble the whole drive assembly to find the problem, very frustrating because you could not see the crack in the arm from head on. I had the cracked and bent arm straightened and welded, all is OK now.
Craftsman snowblower will start, auger will turn, but it won't engage into forward or reverse. Worked fine when I last used it two weeks ago.
Sounds like maybe the drive belt broke or fell off. I would check that first
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