LaserJet 1320 Trying to locate how to obtain the retaining clip that attaches the transfer roller to the right side of an HP LaserJet 1320. Have contacted HP tech support and gotten absolutely no help whatsoever - just the universal "take it to your nearest ASP". Thank you!

On the HP LaserJet 1320, the attention light is a generic alarm. It can mean out of paper, paper jam, paper misfeed, cartridge missing, or cartridge door open. You can try cleaning the pickup roller or changing the separation pad. You can find these maintenance steps in the user manual starting on page 73 (page 83 of the PDF). HP has the manual here: http://h10032.www1.hp.com/ctg/Manual/c00208215 . More guides are available on the product page: https://support.hp.com/us-en/product/hp-laserjet-1320-printer-series/410622/model/410624/manuals . Amazon has the separation pad available here: https://www.amazon.com/RM1-1298-HP-Separation-Tray-P2015/dp/B009SPB1H4 . Links to replacement pickup rollers are on this page. There are probably other sources for the parts as well.

Unfortunately, it can also indicate that a part has broken from paper pickup unit or the door closed sensor isn't working. At my home when our LaserJet 1320 reached ~10 years old, we got this message and decided to replace the printer. It wasn't worth trying to locate and repair the problem when cleaning the pickup roller and paper path didn't work.

I hope this helps.

Cindy Wells

The two common things that cause this type of problem are:
1) low toner - remove the toner and shake it from side to side to distribute the toner evenly in the cartridge to test. If the print gets better then you need to get a new toner cartridge because your is almost out.
2) The transfer roller that charges the paper to allow the toner to transfer to the page is worn out and will need to be replaced. The roller is user replaceable and comes in the maintenance roller kit that you can get here:
http://www.ccl-la.com/catalog/product_info.php?products_id=71
Replacing the rollers takes about 10 minutes or less.

I hope this helps you get your print going again.
BuddyMc

As Vishwanathu stated first try cleaning the pickup roller. It is located on the bottom of the printer. Remove the paper tray and you will find it as shown here.


If cleaning the roller does not solve the issue then the roller kit will need to be replaced. The rubber tire gets worn down and become smooth, when this happens it can't grip the paper right to feed it into the printer. The roller kit for the Laserjet 1320 is available here:
http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_42&products_id=71

I hope this helps, if so please rate my solution.

BuddyMc

Yes you can replace the transfer roller, but check to make sure the roller is firmly seated into its holder and that the springs are contacting the metal shaft.

Good Luck

Install a new fuser.

with the power on, press the down arrow button until the display reads " Configure Device" menu. Press the Select button and using the down arrow button, scroll through this menu until the display reads "Resets" and press the Select Button. Then press the down arrow button again until the screen reads "Reset Supplies" and press Select button. Once you get to this menu this is where you can reset the fuser and the Transfer belt count

check printer door, there is a small plastic piece wich pushed down (to open) lasser scaner cover. if this piece is broken you can get blank page

Try cleaning drum voltage contact

hmmm...sounds like your toner cartridge is truly unhappy. I'd return it if I were you.

no worries..start by getting new driver for that here

Paper misfeeds and failure to pickup the paper are both common symptoms of a worn pickup roller. This roller is on the bottom of the printer as shown in the attached picture.

With use the rubber tire gets smooth and can't grip the paper enough to pick it up and push it into the printer. The roller kit is easy to install yourself and will get the printer back going as good as new. You can get the roller kit here:

http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_42&products_id=71

I hope this helps, if so please rate my solution.

BuddyMc