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Clean the cartridge and carriage electrical contacts with a cotton swab moistened with water. If this fails to restore the yellow, replace the color cartridge. If you believe the cartridge is good test it in any Deskjet 900 series printer.
Thanks
Hi! I will be glad to assist you in this issue. here is the link to fix the issue. http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=60399
Are all the inks printing? If not you need to get all colours working before correct align can take place
Have you tried cleaning the gold cartridge contacts? Wth a little distilled water, cotton bud and then let dry before reinstalling
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Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge
2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15
This is a known issue on this machine. What I do is open the printer as if replacing the cartridge and allow the cartridge holder to move to the exchange position. Then I unplug the power cable from the back and close the printer again. Keeping your finger on the power button, plug in the power cable again. Keep the button pressed for about 10 seconds, allowing the error flag to reset. Switch on again and wait for the initialise to finsh. It sometimes takes another 5 minutes for the message to disappear but it should go eventually.
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