Maytag Neptune MDE5500AY Electric Dryer Logo
Leigh nosal Posted on Jul 04, 2012
Answered by a Fixya Expert

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I have a Neptune dryer. On big loads, such as towels it doesn't tumble it just hums, although it does heat. What could this be?

1 Answer

Anonymous

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  • Expert 36 Answers
  • Posted on Jul 04, 2012
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Joined: Jul 04, 2012
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They are turned by a large belt that encompasses the entire drum... it could be getting loose, the entire machine has to come apart to find and fix the problem... there is also a spring connected to the motor for tension on the belt this could be the problem as well.

5 Related Answers

onthejob5130

onthethejob1

  • 640 Answers
  • Posted on Jan 29, 2009

SOURCE: Gaining access to dryer

open door you see 2 screws holding hinge a a piece,,remove them now remove the 2 screws opposite them ..just let door stay for now...pull the front panel to you its just on 2 clips...now at each corner of the bottom of the top theres a upside down l shaped clip remove 5/16 inche nut driver...ok left the top...swing it up and back ,,so it will lean back,...remove 4 bulk head screw and the door switch connection..and your there..onthejob

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Anonymous

  • 142 Answers
  • Posted on Jun 03, 2009

SOURCE: Maytag dryer won't rotate after blower wheel replacement

Check the drive belt and belt tensioner. From the way you describe it, the belt is loose and with a load in the drum, it will not rotate due to belt slipping.

Anonymous

  • 999 Answers
  • Posted on Jul 07, 2009

SOURCE: Dryer just stopped working in mid cycle.

Verify there is still power at the wall and check the thermal fuse.
Eric

Anonymous

  • 3 Answers
  • Posted on Aug 17, 2009

SOURCE: maytag dryer not drying clothes properly

Have you tried cleaning off the sensor? Many of the newer dryers have a sensor that, when dirty, can no longer determine the moisture level of the clothes. Some manufacturers recommend using a light vinegar solution. Check your owners manual for location and recommended cleanier. Also, make sure your exhaust hose is clear of obstructions and that you vacuum out your lint trap area. HTH.

Anonymous

  • 1304 Answers
  • Posted on Oct 03, 2009

SOURCE: Maytag Neptune Dryer Won't Heat up

these particular dryers have issues with the heat coils,
it probably has a bad element

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My Maytag Neptune dryer stopped drying. There is no heat coming out. We replaced the heating element and still nothing. What else could it be?

Hello there and welcome to fixya
Heating element Often a dryer heating element burns out, but doesn't trip the circuit breaker or blow a fuse. The heating element is simply a long coil of special wire. You can check it for continuity with an ohm meter. No continuity means the element is bad and you need to replace it--electric heating elements aren't repairable. To determine if the heating element is burned out, watch the part testing video at the bottom of this page. Thermal fuse On many dryers, there's a thermal fuse mounted to the exhaust duct inside the back cover panel. The fuse--which is about an inch long--is usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, you need to replace it. (You can't re-set it.) To determine if the thermal fuse has blown out,
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If you dry a lot, you may need heating coils. Heavy loads such as jeans and towels will put a premature stress on those coils.
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these particular dryers have issues with the heat coils,
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Have you tried cleaning off the sensor? Many of the newer dryers have a sensor that, when dirty, can no longer determine the moisture level of the clothes. Some manufacturers recommend using a light vinegar solution. Check your owners manual for location and recommended cleanier. Also, make sure your exhaust hose is clear of obstructions and that you vacuum out your lint trap area. HTH.
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do you hear any humming noise? does the heat come on?....no noise. most likely is a thermal fuse....small white fuse usually with two blue wires. humming means broken belt, bad motor or something stuck in blower wheel.
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Check the drive belt and belt tensioner. From the way you describe it, the belt is loose and with a load in the drum, it will not rotate due to belt slipping.
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